Michael Myricks

BASIC FUNDAMENTALS OF CUSTOMER SERVICE are not taught at this dealership. After a phone conversation, an online chat, 3 emails on Autotrdaer.com, and one directly to a sales person, they have not been able this dealership. After a phone conversation, an online chat, 3 emails on Autotrdaer.com, and one directly to a sales person, they have not been able to facilitate emailing actual pictures of an advertised car. This is a known practice in the industry. that less than honest companies employ, because they do not actually have the car. It's considered FRAUD by the BBB. Often referred to as FISHING, a dealer may sell a car and never take possession actually, but continue advertising to use your email for contact and steering you to a similar car or like brand. Thomson has completely failed to facilitate taking pictures of the car I have inquired on multiple times. I would not buy that car from them now if they did provide them, as I warned them a negative review would be the result if not obliged within 48 hours. Do not recommend this dealership Integrity is meaningless to them. More

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Every one has been outstanding and friendly and always professional very pleased with the truck and the service we received thank you very much for your help business and your help and support one of my e professional very pleased with the truck and the service we received thank you very much for your help business and your help and support one of my experiences with dealerships keep up the great work and take care have a blessed day More

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Great Experience I had a great experience with purchasing my New Jeep from the beginning to the end. Melvin Hall in Internet sales was great with everything from my in I had a great experience with purchasing my New Jeep from the beginning to the end. Melvin Hall in Internet sales was great with everything from my internet start to assigning a sale person, starting my applications and follow up afterwards. He set the appointment and sent directions along with several courtesy calls throughout the ordeal. Michael Myricks in sales step in when I arrived and got the ball rolling. He showed me the jeep that I picked out online, test drove, and got me the price I could work with. Kenneth Dukes wheel it in. He was great in the financial department with going over everything and getting me extra coverage. Every person I incounter was so friendly and courtesy, offering coffee etc. Excellent experience. Great job! Thanks again. More

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Great Experience Had a great experience buying my new Jeep at Thomson. Everyone was very professional and helped me get the deal I wanted on my new car. Would recommen Had a great experience buying my new Jeep at Thomson. Everyone was very professional and helped me get the deal I wanted on my new car. Would recommend to anyone looking to buy a new car. More

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excellent Nice people and it didnt take that long either.Very quick service and they also made sure people were comfortable and everybody spoke nice.Good well d Nice people and it didnt take that long either.Very quick service and they also made sure people were comfortable and everybody spoke nice.Good well done!! More

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The most relaxing vehicle buying experience I've ever had My salesman got me the vehicle I wanted at à price I could afford and showed me best way to go about doing it he made me feel very relaxed and confide My salesman got me the vehicle I wanted at à price I could afford and showed me best way to go about doing it he made me feel very relaxed and confident that he was working for me I would recommend this dealership to anyone More

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New Jeep Purchase The dealership should inform the customer that when stating your tradein would be paid off only later to find out you are upside down in your loan due The dealership should inform the customer that when stating your tradein would be paid off only later to find out you are upside down in your loan due to money carried over from a previous loan. I did realize I would be upside down by $5000.00 when signing the contract but I was not informed prior to my purchase. My salesman was great as always; but I am disappointed with my loan. More

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a lot of fun I felt at home. yes a longer drive but well worth it. what I can't put in words will be told verbally. the word of my experience can not be put down o I felt at home. yes a longer drive but well worth it. what I can't put in words will be told verbally. the word of my experience can not be put down on paper . the only way to experience the home town kinship and the knowledge of the staff is to tale a drive. people looking for a car or not need to drive out and visit . thank you for the experience and will be out some time just to say hi. jeff. klima More

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new vehicle They were very helpful. I was greeted friendly. He worked really hard with me, because I really needed a vehicle. Thank you for your help. They were very helpful. I was greeted friendly. He worked really hard with me, because I really needed a vehicle. Thank you for your help. More

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Great buying experience From the time I got there until the time I left in my new suv was a pleasant experience, and Micheal Myricks my salesman was the absolute best. From the time I got there until the time I left in my new suv was a pleasant experience, and Micheal Myricks my salesman was the absolute best. More

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