Matt was very thorough and clear with the process in
purchasing my new vehicle. Patient with me in his instructions on car's features. Willing to answer any of my questions. Great asset to your team.
purchasing my new vehicle. Patient with me in his instructions on car's features. Willing to answer any of my questions. Great asset to your team.
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by Gary.debbieliebig
Other Employees Tagged:
Brenden Adams
, Jalen Cook, Matt Thompson
Mar 06, 2023 -
Jim Norton Chevrolet responded
Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you.
Sincerely, Courtney, Jim Norton Auto Group
Finance worked their magic & got me in an awesome car.
It was a bit over our budget but we got a premium package. We were waiting for a Bolt so I wouldn't have to buy gas anymore, yay electric ⚡. The mode
It was a bit over our budget but we got a premium package. We were waiting for a Bolt so I wouldn't have to buy gas anymore, yay electric ⚡. The model we wanted was going to take 2 months to get in but just lucky enough they got one in and called us to buy it. It was a lot more than we wanted to spend but that was okay cuz we got an electric car and now we're happy. Was a bit of a coincidence that they got a more expensive Bolt in & managed to get the payments down so we could buy it, but my wife is happy. That makes me happy. Thanks to everyone at Jim Norton, you guys rock!
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by RealRevChris
Other Employees Tagged:
Tyler Finley
Feb 27, 2023 -
Jim Norton Chevrolet responded
We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day!
Sincerely, Courtney, Jim Norton Auto Group
This dealership is very comfortable and everyone is nice.
I love that they always wash my spark when I bring it in for an oil change.
I love that they always wash my spark when I bring it in for an oil change.
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by mollyapotts
Other Employees Tagged:
Ronald Conaway, Jalen Cook
Feb 24, 2023 -
Jim Norton Chevrolet responded
Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions.
Sincerely, Courtney, Jim Norton Auto Group
Mar 01, 2023 -
mollyapotts responded
I am still waiting to receive my financing information, such as the account number. Is it normal for this to take a week?
Mar 01, 2023 -
Jim Norton Chevrolet responded
Thanks for sharing this concern, we are checking with our Finance Manager who will reach out to let you know. Thank you again for reaching out!
Nothing but great things to say.
Honest, worked with me from when I stepped on lot! Made me feel good when I purchased the truck! I totally would recommend this dealership!
Honest, worked with me from when I stepped on lot! Made me feel good when I purchased the truck! I totally would recommend this dealership!
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by Roger-ayers
Other Employees Tagged:
Bill Doyle
, Xavier Williams, Austin
Jan 23, 2023 -
Jim Norton Chevrolet responded
We cannot thank you enough for your wonderful review of Jim Norton Chevrolet and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again!
Sincerely, Courtney, Jim Norton Auto Group
Always very dependable and efficient service dept, and
very impressed with sale dept, not pushy and open and honest. Very professional group.
very impressed with sale dept, not pushy and open and honest. Very professional group.
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by Bquad40
Nov 01, 2022 -
Jim Norton Chevrolet responded
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you.
Sincerely, Courtney, Jim Norton Auto Group
Jim Norton Chevy has provided excellent customer service,
as well as a great understanding at figuring out what exactly their customers want. I highly recommend this dealership over any other!
as well as a great understanding at figuring out what exactly their customers want. I highly recommend this dealership over any other!
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by alyssaa.bryant1
Jul 27, 2022 -
Jim Norton Chevrolet responded
We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day!
Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group
Very nice staff, Tyler was helpful and kept us
entertained while we waited to do financing. Very nice guy and welcoming.
entertained while we waited to do financing. Very nice guy and welcoming.
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by erickamaupin08
Other Employees Tagged:
Tyler Finley, David George, Mo Jbara, Ted also helped with my trade, he was awesome too
Jun 13, 2022 -
Jim Norton Chevrolet responded
Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions.
Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group
Tyler and the crew did an amazing job helping me find
something nice and affordable
something nice and affordable
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by alysonhall16
Other Employees Tagged:
Tyler Finley, Mo Jbara, JD!
Jun 02, 2022 -
Jim Norton Chevrolet responded
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle.
Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group
We had the best experience!
Jim Norton made us feel like family, and Paul Edwards will go out of his way to help you!!! We have purchased two vechicles with him and will be back
Jim Norton made us feel like family, and Paul Edwards will go out of his way to help you!!! We have purchased two vechicles with him and will be back. Thank you so much for the great experience and I love my new Tahoe!!!!!!
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by ambermcanally
May 31, 2022 -
Jim Norton Chevrolet responded
Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your experience incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future.
Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group
Helpful and friendly staff.
Wasn’t pushy. Tyler was great to work with. Thanks Jim Norton.
Wasn’t pushy. Tyler was great to work with. Thanks Jim Norton.
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by Susieq
Other Employees Tagged:
Tyler Finley
May 16, 2022 -
Jim Norton Chevrolet responded
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care!
Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group