Michael Morris

Service was easy to schedule and completed in a timely fashion. Staff was friendly and competent. They answered all a uestions. fashion. Staff was friendly and competent. They answered all a uestions. More

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After I bought my second VW there was leaking from sunroof, they kept telling me there isn’t loaner car since 2021 until two days ago I told them that I spent over 60,000 $ in their store. I’ve been t sunroof, they kept telling me there isn’t loaner car since 2021 until two days ago I told them that I spent over 60,000 $ in their store. I’ve been told by Mr Adrian that when they sell cars they says that loaner car will be available to buyers but the loaner car isn’t for everyone. If I got a chance I’ll sue them after talking to my lawyer. During these 2 years the leaking caused more damage to my car which will coast me 4000$ because they don’t give loaners cars to anyone.as I have been told. I set some days longer than 3 hours on the chair waiting. Never Ourisman never VW again. More

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This is a good dealership to purchase a new car when you are looking for the best price. are looking for the best price. More

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Michael was amazing! ! He was friendly, patient & professional. I was going to test drive the atlas & get the atlas. That was the plan. If the atlas didn’t work, then leav ! He was friendly, patient & professional. I was going to test drive the atlas & get the atlas. That was the plan. If the atlas didn’t work, then leave. Coming from a Nissan Z to a Jeep Renegade, the atlas was too big :-( I felt extremely uncomfortable in the truck. Michael swept in & saved the day! He listened to me & found the PERFECT car for me & my toddler! My son & I Love my 2023 Tiguan!!! LOVE. Even my husband likes it! It’s rare when we like the same car, Lol! Despite not getting the atlas, I Had to have a vehicle with a panoramic roof. Michael showed me the tiguan & it was Ova! That beauty opens up the car immensely. Thank you Michael!! More

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Terrible dealer. Will never go there again. I will blast this dealer every chance I het Will never go there again. I will blast this dealer every chance I het More

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I have bought a car from here, and i have had a very bad experience from every department in this dealership. Sales manager is RUDE and sales team does not know how to write my name and address without spel experience from every department in this dealership. Sales manager is RUDE and sales team does not know how to write my name and address without spelling mistakes although i gave him my DL. I got to correct them multiple times and When the same data went to Tags and title guy he made the same mistakes in the title application. very inefficient team through out made my buying experience a nightmare. More

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New adventure This was my first Volkswagen in life, I've never owned one. But advertisement means a lot to a company really does work, I saw the Atlas on the stree This was my first Volkswagen in life, I've never owned one. But advertisement means a lot to a company really does work, I saw the Atlas on the street this summer and new that was going to be my new automobile. I called on a Sunday, and Mr. Morris called me and sat up an appointment. I was not really ready but when I came in and he guided me through the process it was quick, and before I know it i was in my new SUV and out in less than 5 hrs, and you know that you can waist your whole day going thru the .process of getting a new car, but I didn't. Thanks team. More

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Thank You for the Excellent Service My husband is a repeat customer of Ourisman Honda Volkswagen of Laurel. He receives excellent service from the staff when purchasing a vehicle or duri My husband is a repeat customer of Ourisman Honda Volkswagen of Laurel. He receives excellent service from the staff when purchasing a vehicle or during routine maintenance. Due to the excellent service my husband received over the past decade, I purchased my first Volkswagen today. The staff was very friendly, knowledgeable about the vehicle, and gave me a fair price for my trade-in and new vehicle. I highly recommend this dealership! More

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Been coming to Ourisman VW for years Just completed the 6th new car purchased from Ourisman VW by myself or an family member in the past 20 years. It was a solid experience, as always. Just completed the 6th new car purchased from Ourisman VW by myself or an family member in the past 20 years. It was a solid experience, as always. Michael was pleasant as always and helped with the test drive and vehicle selection; Mohamed was efficient and helpful with credit pre-approval; David helped with the final sale a few days later, and Jennifer was knowledgeable and helpful regarding the financing. Isaac manages a well-run sales business here. Their service staff is great as well; I've been bringing my vehicle(s) here consistently, and will continue to do so. More

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Overall good! Great experience as a first time car buyer. There was much consideration of my budget throughout the entire process. There was also a sincerity to my Great experience as a first time car buyer. There was much consideration of my budget throughout the entire process. There was also a sincerity to my experience, which helped to make my choice easier. More

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