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Michael Miller
Michael Miller at Boucher Nissan of Waukesha

Michael Miller

Service Writer

Boucher Nissan of Waukesha

1451 E Moreland Blvd
Waukesha, WI 53186

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4.6
43 Reviews
4.6

43 Reviews

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43 Reviews of Michael Miller

October 13, 2025

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Employee Rating

Mike thank you for all you did to fix my car. I really appreciate it! More

by ash.wittlieff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melvin Ehnert, Derek Luetke, Ryan Derouaux, Benjamin Williams, Luis Arteaga, Johnathan Kiley, Adam Etzel, David Diaz , Mike and Jordan Schraven in parts!!! You all Rock!!!

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Oct 13, 2025

Boucher Nissan of Waukesha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Cody Wagner cody.wagner@boucher.com

October 11, 2025

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Employee Rating

The good news is they took care of the issue I brought my car in for. The bad news is they left dirty fingerprints around the panel they had to take off. More

by Jptruax
Recommend Dealer
Yes

Other Employees Tagged: Michael Miller

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Oct 12, 2025

Boucher Nissan of Waukesha responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Cody Wagner cody.wagner@boucher.com

October 10, 2025

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Employee Rating

Friendly staff Clean facility Michael Miller was very informative And professional Organized Ease in and out More

by deibert55
Recommend Dealer
Yes

Other Employees Tagged: Michael Miller

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Oct 10, 2025

Boucher Nissan of Waukesha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Cody Wagner cody.wagner@boucher.com

October 03, 2025

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Employee Rating

total lack of communication and effort by service. my truck was waiting 3 months for repair. the pathfinder has now been traded and will never use that dealership or buy nissan again More

by rwpeerenboom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Oct 07, 2025

Boucher Nissan of Waukesha responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Cody Wagner cody.wagner@boucher.com

September 09, 2025

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This was a positive experience Great customer service explained thoroughly Polite time conscious professional gre9 More

by roxieward87
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 09, 2025

Boucher Nissan of Waukesha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Nissan of Waukesha! Matt Luchini Service Manager 262-542-5500

September 06, 2025

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Employee Rating

Good service nice connections personable help efficient timely cost effective great location happy fun experience More

by kwoelfel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 06, 2025

Boucher Nissan of Waukesha responded

Thanks for sharing about your experience with Boucher Nissan of Waukesha. We appreciate your business and hope to see you again soon! Matt Luchini Service Manager 262-542-5500

July 30, 2025

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Employee Rating

Finished on time stated. Pleasant waiting room.Everyone there was friendly answered questions. Will recommend. More

by noteforcharles
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 30, 2025

Boucher Nissan of Waukesha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Matt Luchini Service Manager 262-542-5500

July 29, 2025

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Employee Rating

Terrible communication skills, not too friendly, left car worse than when brought in and lied about what my car needed to make money More

by scastro72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Melvin Ehnert

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Aug 02, 2025

Boucher Nissan of Waukesha responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned, and we would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Matt Luchini Service Manager 262-542-5500

July 11, 2025

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Everything was fine and completed on a very timely basis. I was able to get my car in at 7am and have it finished in time to get to work by 8am. More

by michaelz2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 11, 2025

Boucher Nissan of Waukesha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Matt Luchini Service Manager 262-542-5500

June 17, 2025

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Employee Rating

I was told the total cost of the job was $850 to $900 with taxes. The final bill was over $1200. They charged for a whole extra hour. 2.5h intead of what I was told of 1.5h. Hiden fee of of "shop fee". More

by JU
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
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Jun 20, 2025

Boucher Nissan of Waukesha responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly, or let us know the best way to contact you and we will reach out. Matt Luchini Service Manager 262-542-5500

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