Michael Miller
Michael Miller at Boucher Nissan of Waukesha
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Michael Miller

Service Writer

Boucher Nissan of Waukesha

1451 E Moreland Blvd
Waukesha, WI 53186

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4.7
17 Reviews
4.7

17 Reviews

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17 Reviews of Michael Miller

January 16, 2025

Dealership Rating
Employee Rating

The whole team went the extra mile to ensure that I understood the issue and their approach to address it. They were patient with my questions and thorough in their explanations. Very polite and courte More

by Milan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mel

Jan 16, 2025

Boucher Nissan of Waukesha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Boucher Nissan of Waukesha. We look forward to having you as one of our valued customers for many more years to come! Matt Luchini Service Manager 262-542-5500

January 14, 2025

Dealership Rating
Employee Rating

I had my car towed to the when it would not start. It gave a bunch of errors that blinked rapidly when I tried to start it. The service center assured me that they ran diagnostics but nothing popped u More

by Milan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tyler Zimmerman

Jan 15, 2025

Boucher Nissan of Waukesha responded

Milan, we regret to hear that you had this experience with us. We are always more than happy to assist you if anything else comes up. Take care!

January 01, 2025

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Employee Rating

I would suggest a little better communication with the customer on the 21 point inspection page especially if items need attention. More

by mike.bohlmann.3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 02, 2025

Boucher Nissan of Waukesha responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We are always more than happy to assist you if anything else comes up. Take care!

December 19, 2024

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Always great sland friendly service! I was very satisfied with the work and professional support. More

by LISA.JORDAN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Zimmerman

Dec 21, 2024

Boucher Nissan of Waukesha responded

Thank you so much for your kind words, Lisa, and for taking the time to leave us this wonderful feedback! Matt Luchini Service Manager 262-542-5500

Dec 22, 2024

Boucher Nissan of Waukesha responded

Hi Lisa.jordan0, thank you for taking the time to leave a review for us at Boucher Nissan/waukesha. We're happy we could meet your expectations!

December 14, 2024

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Employee Rating

Michael is very professional, kind and attentive to many questions from me! Michael has always been welcoming and is a great person who is your knowledgeable Service Consultant, and we’re happy to have him More

by Dckocs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Arteaga , Mike Garrett

Dec 15, 2024

Boucher Nissan of Waukesha responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 01, 2024

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Employee Rating

I was not greeted when I can in to drop my car off, but once I went to a service person they were very nice. I was told about an hour and went to the waiting area. I was able to use my laptop and do my wor More

by Maureen.Bruss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Arteaga

Nov 04, 2024

Boucher Nissan of Waukesha responded

Maureen, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Matt Luchini Service Manager 262-542-5500

Nov 21, 2024

Boucher Nissan of Waukesha responded

Maureen.bruss, we are so pleased you enjoyed your visit to Boucher Nissan/waukesha! We hope to see you soon!

October 19, 2024

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Employee Rating

Great folks, but unfortunately your repair pricing keeps me going to small shops for most repair items. More

by Michael.flath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 20, 2024

Boucher Nissan of Waukesha responded

Michael, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Matt Luchini Service Manager 262-542-5500

October 16, 2024

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Employee Rating

The service provided by Michael was exceptional. He was knowledgeable and friendly and kept us informed during the process. More

by Schroedermark20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2024

Boucher Nissan of Waukesha responded

We are very happy to hear that Michael provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Matt Luchini Service Manager 262-542-5500

October 03, 2024

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Employee Rating

When I came to the dealership I was in a terrible situation. I had bought what would be considered a lemon from another dealership. John and his technician did a wonderful job, keeping me informed More

by brianchatfield2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melvin Ehnert, Tyler Zimmerman, Luis Arteaga, Johnathan Kiley , If Johnathan is John, he's the one.

Oct 04, 2024

Boucher Nissan of Waukesha responded

Brian, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Matt Luchini Service Manager 262-542-5500

September 26, 2024

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Employee Rating

Fantastic service, everything was done within a couple days. I was really happy with the communication from Lenny himself to Ryan as well. Everyone kept me in the loop and made this process much easier. L More

by ARTEAGALUIS83
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 27, 2024

Boucher Nissan of Waukesha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Drew Harrig General Sales Manager 262-542-5500

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