Michael (Mike) Carbone | Page 5

The people at the service center are always courteous and polite…my experience with IRA LEXUS remains positive and would recommend their services! polite…my experience with IRA LEXUS remains positive and would recommend their services! More

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Everyone is always nice and always asking hope they can help. Tyler was professional and kept me updated through out my vehicles service. They also washed the vehicle. Waiting area was nice and had snacks help. Tyler was professional and kept me updated through out my vehicles service. They also washed the vehicle. Waiting area was nice and had snacks More

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All the staff are wonderful at Ira beginning with the phone calls to set up the appointment and the pick up service they included with a loaner vehicle. Lexus is a wonderful car and the service they off phone calls to set up the appointment and the pick up service they included with a loaner vehicle. Lexus is a wonderful car and the service they offer matches the luxury of the car. Highly recommend Ira. More

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It was my first time in the service department and was very impressed. Ryan helped me and he was great. very impressed. Ryan helped me and he was great. More

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Great experience, great facility, work done at a timely fashion and Abraham was a very informative and help me and kept me apprised of the situation on a daily basis fashion and Abraham was a very informative and help me and kept me apprised of the situation on a daily basis More

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Ira Lexus of Danvers Service is the best in class when it comes to customer service. I have been to several dealership this one has no rival. Prompt service, clear communication and welcoming environment. Sh comes to customer service. I have been to several dealership this one has no rival. Prompt service, clear communication and welcoming environment. Shout out to Jen Perry who has been taken care of my car for the last four years. More

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The staff were very friendly and attentive to my needs! The service was quick and orderly! The service was quick and orderly! More

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Very friendly, reliable, thorough and knowledgeable. Have had my car serviced every year since I purchased it. Wouldn’t go anywhere else! It Have had my car serviced every year since I purchased it. Wouldn’t go anywhere else! It More

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Scott was a excellent sales person with a lot of experience and knowledge very personable! experience and knowledge very personable! More

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When I bring my vehicle in go a yearly check up or oil hange I am charged more. I had a service that was $300. Then it went up to $1K all with recommended services and 3 important things. Also, my vehicl hange I am charged more. I had a service that was $300. Then it went up to $1K all with recommended services and 3 important things. Also, my vehicle was never vacuumed as promised. I really miss Brandon who used to make sure I left the service department happy. More

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