Michael (Mike) Carbone

Outstanding service. Very cordial and accommodating. The facility is beautiful. Nothing but great service from Ira Lexus. Very cordial and accommodating. The facility is beautiful. Nothing but great service from Ira Lexus. More

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I have been taking my Lexus here for service since 2015. Excellent service, great loaner car service and the service manager s are so helpful and friendly. Brianna is great to work with Excellent service, great loaner car service and the service manager s are so helpful and friendly. Brianna is great to work with More

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Very efficient service area. All the staff are very knowledgeable and friendly. Good communication. With customers. All the staff are very knowledgeable and friendly. Good communication. With customers. More

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Always a pleasure to have service at IRA Lexus in Danvers. Efficient, pleasant service, nice waiting area - car comes back cleaned and well serviced Danvers. Efficient, pleasant service, nice waiting area - car comes back cleaned and well serviced More

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Everyone I've encountered goes above and beyond to make my visit a pleasurable one, no matter what my purpose was. my visit a pleasurable one, no matter what my purpose was. More

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Attentive and polite service advisor. Clean car and fast service. Pleasant well stocked customer lounge. Thank you! Clean car and fast service. Pleasant well stocked customer lounge. Thank you! More

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Great sales experience. Had a 6-month checkup today which was accomplished in the timeframe quoted by my service advisor. Had a 6-month checkup today which was accomplished in the timeframe quoted by my service advisor. More

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Fabulous service! Knowledgeable service advisors. Comfortable waiting room with plenty of snacks and beverages. I'll be back! Knowledgeable service advisors. Comfortable waiting room with plenty of snacks and beverages. I'll be back! More

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Excellent service. The representative was very attentive and professional. My car was done in a timely manner. Would definitely recommend this dealership The representative was very attentive and professional. My car was done in a timely manner. Would definitely recommend this dealership More

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IRA lLexus has totally nailed the service experience. The whole process is seamless, from the greeting of the service manager to the loaner vehicle person everyone is courteous and polite. Phone calls ar The whole process is seamless, from the greeting of the service manager to the loaner vehicle person everyone is courteous and polite. Phone calls are prompt and explanations are straight forward and easy to understand. A great experience. Thank You. More

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