Michael (Mike) Carbone

Makes having our car serviced easy and hassle free. We’ve been customers of IRA for many years. Our loyalty is based on confidence in the products and people we’ve had the pleasure of working with. We’ve been customers of IRA for many years. Our loyalty is based on confidence in the products and people we’ve had the pleasure of working with. More

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Great staff and very professional they also let me leave my car over the weekend because I was going out of town my car over the weekend because I was going out of town More

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I've been getting my Lexus serviced here for years I'm very pleased with the facility very pleased with the facility More

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Polite and accommodating. Abraham was wonderful. I would recommend Ira to anyone looking to buy new or certified preowned. They won't be disappointed. Abraham was wonderful. I would recommend Ira to anyone looking to buy new or certified preowned. They won't be disappointed. More

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Service is always fast, efficient and well communicated. Jennifer Perry is a super star Service Consultant Jennifer Perry is a super star Service Consultant More

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Always in good hands when I deal with Ira Lexus. Brandon was excellent and very pleasant to deal with. Brandon was excellent and very pleasant to deal with. More

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Professional, caring and catering to customer. I found the Lexus dealer at Danvers to be honest and cognizant of the clients needs and the automobiles requirements. Dave did a goid job. I found the Lexus dealer at Danvers to be honest and cognizant of the clients needs and the automobiles requirements. Dave did a goid job. More

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Thanks guy’s for the good work you do and I’m always satisfied and keep going team satisfied and keep going team More

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Ira Lexus of Danvers has to be one of the best dealerships around! I dealt with Dennis Pellegrino today when I brought my SUV in for service. He is absolutely amazing!! Very knowledgeable, plea dealerships around! I dealt with Dennis Pellegrino today when I brought my SUV in for service. He is absolutely amazing!! Very knowledgeable, pleasant and easy to deal with! I’m very happy with the service I received at this dealership. A big plus - they cleaned my whole car inside & out! Thank you Dennis and the Ira Lexus dealership! More

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The service has gone down hill. Often, there is only 1-2 representatives and the wait for check in or check out is inefficient. Yesterday, when I picked up my vehicle. I had to wa Often, there is only 1-2 representatives and the wait for check in or check out is inefficient. Yesterday, when I picked up my vehicle. I had to wait 30 minutes for the car to be brought around. I went back inside after 15 or 20 minutes and it seemed as though the person that was supposed to bring the vehicle to me had gone on break and there was a communication gap. Therefore, I had to stand and wait for approximately 30 minutes. In addition when I got the vehicle there was a sticky substance all along the side of the seat where the controls for the seat are, and I thought that the vehicle would be fully cleaned. This is disappointing. More

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