Michael Middledorf

Lamont was very professional and accommodating throughout the entire process. He was attentive to my unique requirements, and through his diligence and willingness to work through any and all issues/concern the entire process. He was attentive to my unique requirements, and through his diligence and willingness to work through any and all issues/concerns, we were able to complete the deal relatively hassle free. More

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After going to another local dealership that I will not name, I came over to Easterns. They had the same 2 brands of cars I was looking for and the cars were slightly cheaper here. Ace meant meant me at th name, I came over to Easterns. They had the same 2 brands of cars I was looking for and the cars were slightly cheaper here. Ace meant meant me at the door, and already had the car I looked at online enroute so I could test drive it. Ace was professional and easterns was super clean with a very comfortable waiting area. I didn't feel pressured to buy anything. I purchased a Toyota Rav 4 2018. I am always skeptical about any car dealership, so days after buying i actually took the car for another inspection to my mechanic. Easterns had already done one, this was my own decision. My own mechanic stated that the car was in very good condition and didn't need a thing; not even an oil change because easterns took care of that. I wouldn't have any issues working with easterns in the future! Very happy with my purchase. More

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Totally satisfied with my buying experience with Ace and Eastern Auto! They went above and beyond to satisfy us. And even brought my car in from a different location, just to make a more convenient buying e Eastern Auto! They went above and beyond to satisfy us. And even brought my car in from a different location, just to make a more convenient buying experience. We give the entire buying experience from the initial contact to the financial end of the sale was top notch. Thank you again, we will definitely recommend Eastern Auto. 👍 More

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Nelson was great. He made the whole process Smooth and easy. Thank you for all the help! He made the whole process Smooth and easy. Thank you for all the help! More

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They were patient and helped me find a car within my budget. That is all. budget. That is all. More

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It was an awesome experience from the time I got there until I purchased my automobile. The staff were very helpful. until I purchased my automobile. The staff were very helpful. More

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My wife and I had one of the best experiences we've ever had purchasing a used car. Ace was fantastic; incredibly friendly, and extremely patient with us as we navigated the complications that come with m had purchasing a used car. Ace was fantastic; incredibly friendly, and extremely patient with us as we navigated the complications that come with making such a big decision. This is our first time making a purchase from a dealership. We're looking for serious reliability. Our past efforts scouring Craigslist for something that, at the very least, runs, just won't cut it this time around. To be frank, we came in to Easterns with a lot of caution; expecting to be on the lookout for sketchy deals and coercion. Our experience was the complete opposite! Ace really put us at ease, helped us navigate the complicated buying process, and was attentive to us the entire time. We took some extra time really deliberating over our options and we were given space and time to do that under little to no pressure. We felt confident in our purchase, and cannot emphasize enough, how easy it was to walk away with a new (used) car feeling secure. Ace even detailed the new vehicle for us and gave our rental car a quick run over with the vacuum too! Thank you Easterns for all of your help and attentiveness. We'll certainly remember this experience, and will surely recommend you to friends and family. More

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Excellent customer service, I was met with kindness and treated with respect and genuine courtesy. treated with respect and genuine courtesy. More

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They have a good website and in coordination with cars. com, provide critical information for previewing available cars. I was able to get a hands-on experience in a car that was close to what I wanted. The com, provide critical information for previewing available cars. I was able to get a hands-on experience in a car that was close to what I wanted. The sales person was very helpful and answered most of my questions. A critical piece of information that I learned during the visit was their willingness to move cars from any of their other locations to the Fredrick location. That greatly expanded the options that I could explore on the website. Thank you all for your assistance in locating the car that was closest to my preference. More

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Dealer was very helpful and patient with my family while making purchase. We thank you for your great service! making purchase. We thank you for your great service! More

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