Michael McClennon
Michael McClennon at Subaru of Jacksonville
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Michael McClennon

Subaru Express Service Advisor

Subaru of Jacksonville

10800 Atlantic Blvd
Jacksonville, FL 32225

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5.0
447 Reviews
5.0

447 Reviews

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447 Reviews of Michael McClennon

March 09, 2024

Dealership Rating
Employee Rating

I recommend this dealership enough, both for sales and service. The service staff starting with their service manager Mike Needham, is always professional, accommodating, and friendly. When Mike is not More

by Darren
Service Price Transparency
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Recommend Dealer
Yes
Mar 11, 2024

Subaru of Jacksonville responded

Wow, Darren! Thank you so much for the really great review and kind words about our team. We are so happy you've enjoyed your experience with us and we look forward to seeing you again! Thanks for being part of our SOJAX family!

January 19, 2024

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Just got a second car from Steven. Third from this dealership. He has been very helpful and pleasant to deal with on these last two cars. Everybody at this dealership rocks! More

by marasunflower
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Recommend Dealer
Yes
Jan 22, 2024

Subaru of Jacksonville responded

Wow, thank you so much for trusting us over and over and over again to help you with your vehicle needs. We are so happy to read the SOJAX team takes care of you and you're happy with us. Thank you for being part of our family!

December 15, 2023

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I’ve come accustomed to expect excellence from SOJ, and as usual, they delivered. Thank you Subaru of Jax for always making my service experience pleasant!!! Special shout out to Mike on this visit! More

by jolie
Service Price Transparency
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Recommend Dealer
Yes
Dec 15, 2023

Subaru of Jacksonville responded

We are so proud that you have an excellent experience with us and our team! Thank you for being part of our SOJAX family. We look forward to seeing you again!

November 21, 2023

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Responsive to customer needs. Customer service folks are very helpful. Service is costly compared to non dealership mechanics but you get a lot for what you paying. More

by Steve
Service Price Transparency
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Recommend Dealer
Yes
Nov 22, 2023

Subaru of Jacksonville responded

Steve, thank you for your review and feedback! We appreciate you being part of our SOJAX family and trusting us with your Subaru!

October 02, 2023

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Love this dealership, clean neat and professional. When it by my vehicle from anybody else.Ray Powdrell is the best to work with to buy a car More

by Susanwatson60
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Service Department, Mike Needham, Ray Powdrell , Michael Berry

Oct 03, 2023

Subaru of Jacksonville responded

Thank you so much for the kind words and 5-stars. We are so happy you have such a great experience with our team. Thanks for being part of our SOJAX family!

September 29, 2023

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Employee Rating

I brought my Outback in for routine maintenance and they completed it quickly, explained everything that was done, advised me of upcoming needs and had me out the door. Everyone from the person checking me More

by bluebob
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mike Needham

Oct 02, 2023

Subaru of Jacksonville responded

We're so glad you had a great experience with our service team! Thank you for being such a great member of our SOJAX family!

July 18, 2023

Dealership Rating
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Everyone at the dealership works together. Everyone was extremely respectful and helpful. Everyone was definitely in it together to help give us the best car buying experience. My husband has More

by Jennifer Blackmar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 19, 2023

Subaru of Jacksonville responded

Jennifer, we are so happy to read about your phenomenal (what a great word!) experience with our team! Thank you so much for the great feedback and kind words. We are so happy to have you and your husband as part of our SOJAX family!

July 13, 2023

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Mike was a great help to me when I brought my car in for service. He made sure my issue was resolved in a timely manner and was extremely professional. More

by PrincessAE904
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Needham, Brad North

Jul 13, 2023

Subaru of Jacksonville responded

We are so happy you had such a great experience with Mike! Thank you for being part of our SOJAX family. We look forward to seeing you again!

June 29, 2023

Dealership Rating
Employee Rating

Very friendly service, especially Minnie. They were extremely helpful, And even though we did not buy our Subaru there, originally they gave us a loaner car to help us get home More

by Grady
Service Price Transparency
Recommend Dealer
Yes
Jun 30, 2023

Subaru of Jacksonville responded

We love Mini and we are so glad you did, too :) Thank you for being part of our SOJAX family!

June 29, 2023

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Employee Rating

The dealership is great! Overall, a very clean and nice facility. The accommodations and snacks/drinks provided near the service waiting area. The service staff is phenomenal More

by noraazizi
Service Price Transparency
Recommend Dealer
Yes
Jun 30, 2023

Subaru of Jacksonville responded

Thanks for the awesome review and for trusting us to take care of your Subaru! We love having you as part of our SOJAX family!

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