Michael Malone | Page 2

Mike Molone very grateful person he did great job he is explaining a lot about track and very caring people work an Alpine dialer. explaining a lot about track and very caring people work an Alpine dialer. More

by markvel Verified Customer Verified Customer

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I’ve been buying my vehicles at Alpine Buick GM for the past 20 years top notch customer service every time!! past 20 years top notch customer service every time!! More

by ryan@calcoacoustics.com Verified Customer Verified Customer

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Alpine Buick GMC has been one of the worst dealership experiences I have had. I purchased a truck from them in early May, and the entire buying process was frustrating from start to finish. What shoul experiences I have had. I purchased a truck from them in early May, and the entire buying process was frustrating from start to finish. What should have been a straightforward purchase turned into a four-hour ordeal with multiple sales managers dragging their feet and wasting my time. By the time I finally received the keys, it was pitch black outside, and I still had a three-hour drive home. The next morning, while showing the truck to my fiancée, we noticed a large chip in the back right taillight. I immediately contacted my sales representative, Steve, and at first they were responsive. I was told over text that they would “absolutely” take care of it. Since I live three hours away, I asked if the repair could be handled locally instead of forcing me to drive all the way back to their dealership. They agreed they would work and get this fixed locally. They told me to “sit back and relax and they will take of everything.” After that, the communication completely stopped. It has now been three weeks. I have sent multiple follow-up messages, called the dealership, and asked for a manager or the general manager to contact me. No one has followed up. No one has provided a solution. No one has taken ownership. That tells me everything I need to know about how Alpine Buick GMC treats customers after they get the sale. They were responsive when they wanted my money, but once there was a problem they had already promised to fix, they disappeared. This is unprofessional, disappointing, and unacceptable. I will never buy from Alpine Buick GMC again, and I would strongly caution anyone considering this dealership to pay very close attention to how they handle issues after the paperwork is signed. More

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I had an excellent experience at Alpine Buick with Mishael. He was friendly, knowledgeable, patient, allowed me the flexibility to choose the right vehicle at the right price and fit for me. I am very Mishael. He was friendly, knowledgeable, patient, allowed me the flexibility to choose the right vehicle at the right price and fit for me. I am very appreciative of the experience he professionalism afforded me. I am very happy with my purchase. More

by DANNI1014 Verified Customer Verified Customer

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Everybody was really pleasant. They showed you around. Everything was easy. I love it. I would tell everybody to go there there. Just a lovely friend, family bubbly place. They showed you around. Everything was easy. I love it. I would tell everybody to go there there. Just a lovely friend, family bubbly place. More

by lovetynylaymoo Verified Customer Verified Customer

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My dealer and this dealership, is absolutely awesome. They not only made my experience in buying my car a fabulous experience From A to Z! But I had no Idea what kind of car I was looking for, but my They not only made my experience in buying my car a fabulous experience From A to Z! But I had no Idea what kind of car I was looking for, but my dealer was patient and made the process easy.. My dealer took time to inquire about what model car I liked, big or small, what color and then made time to make sure that I received what I wanted, and needed. To put the icing on the cake, my salesman manager, and sales director made sure I drove off in my new car happy, satisfied,, with a big big smile on my face 😃. More

by annettebonner777 Verified Customer Verified Customer

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Great dealership. From the sales person, to the finance. It was very smooth and they are more than willing to help make it happen. From the sales person, to the finance. It was very smooth and they are more than willing to help make it happen. More

by amicklich Verified Customer Verified Customer

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Great service department. Went above and beyond! Will continue to bring our vehicles in for service. Went above and beyond! Will continue to bring our vehicles in for service. More

by DAVe@THETELEPHONEMAN.US Verified Customer Verified Customer

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WE HAVE LOVED OUR SALES AND SERVICE FROM ALL ALPINE PEOPLE SINCE THE 1990'S!! HAVE PURCHASED MANY VEHICHLE'S FROM THEM DIRECTLY FOR MANY YEARS. WE, COULD NOT BE MORE PLEASED WITH ALL THE EXPERTISE AND PEOPLE SINCE THE 1990'S!! HAVE PURCHASED MANY VEHICHLE'S FROM THEM DIRECTLY FOR MANY YEARS. WE, COULD NOT BE MORE PLEASED WITH ALL THE EXPERTISE AND PERSONAL TOUCH FROM ALL INCLUDING THE OWNERS THEMSELVES !! More

by jimsdecks Verified Customer Verified Customer

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Great service from Carolina and Gloria! They were very easy to work with and help us. They were very easy to work with and help us. More

by clc777 Verified Customer Verified Customer

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