Michael Malmsbury | Page 48

Car buying experience The sales associate Michael Malmsbury was a pleasure to deal with. We drove 3 hours to purchase the vehicle after talking back and forth with him for The sales associate Michael Malmsbury was a pleasure to deal with. We drove 3 hours to purchase the vehicle after talking back and forth with him for a week. He made sure everything was in place so the purchase only required 1 trip. The car was as described and when an issue arose he was quick to fix it. Throughout the whole process he was very helpful, pleasant and personable. Everyone we met within the dealership was very attentive. Bob took the time to explain the entire process. I would recommend Michael Malmsbury to friends and family looking to purchase a vehicle. The drive was well worth it! More

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Car salesman Michael Malmsbury He was soft spoken and not pushy. He listened to what I wanted and recommended the correct car. The deal was right on and he went through all the 'b He was soft spoken and not pushy. He listened to what I wanted and recommended the correct car. The deal was right on and he went through all the 'bells and whistles" so I would understand them andthen called the next day to see how I was doing with the car. I give him a five star review. More

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Michael Malmsbury rocks! Bought a 2016 Pilot EX-L from Michael and loved every minute of the experience. These are still hard to get, especially if you have specific taste and Bought a 2016 Pilot EX-L from Michael and loved every minute of the experience. These are still hard to get, especially if you have specific taste and budget constraints as I had. Michael betn over backwards to get me the model and price I wanted. No haggle, no upsell, no false advertising. His manner is friendly, helpful, fast, and everything happened exactly as directed by him according to what I needed, no hidden agenda's only an initial promise and then excellent follow through to make it reality. I love my new car, and in no small part this is due to the customer care and interaction imparted by a professional. Wilde Honda, you have a winner here. More

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Traded my RAV4 for a CRV Over the last 40 years I have purchased eight new cars. This is the first time the experience was a pleasure. Michael Malmsbury is a gentleman who hon Over the last 40 years I have purchased eight new cars. This is the first time the experience was a pleasure. Michael Malmsbury is a gentleman who honestly enjoys helping people. He is thoroughly educated in the Honda product line. In addition to sharing his lunch with our 7-year old daughter, he reviewed all the important features of the CRV before we purchased. I was referred to Michael by my next door neighbor who had recently purchased a Civic and a Pilot from Michael. I am so glad I took her advice! I had done a lot of research before visiting Wild's showroom. So I knew what price I wanted to pay as well as how much I expected to receive for trading in my 2008 RAV4. Michael not only offered a price lower than I expected, he gave me more than anticipated for my trade-in as well. After the paperwork was done, Michael patiently helped us program the CRV's Infotainment system including the linking with our iphones. Sometime in future I plan to trade in my 2006 Scion XA for a Honda Fit. I will absolutely go back to Michael Malmsbury and Wilde Honda. Thank you Michael & also my dear neighbor, Brenda! More

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Michael Malmsbury is excellent to work with! Not having purchased a new car in over 14 years, we were not looking forward to the experience of visiting a car dealership and the back and forth we Not having purchased a new car in over 14 years, we were not looking forward to the experience of visiting a car dealership and the back and forth we would most likely experience with a salesperson and their management team. In March of this year, we ventured in to Wilde Honda looking to potentially replace our old CRV with a new one. Michael Malmsbury greeted us at the front door and we can certainly say we feel very lucky that it was Michael's turn to greet the next customer. In the test drive of a new CRV it quickly became apparent to us that a lot has changed with technology in cars in 14 years. Michael accompanied us with the test drive and he thoroughly explained all of the features and functions of the new Touring CRV model. We were blown away with how much of the new features he covered on the test drive and the in-depth knowledge he had of the technology. He answer every question we had. We also wanted to look at a Certified Pre-Owned Lexus RX 350 at Wilde Lexus. To our surprise, Michael was able to continue to work with us at the Wilde Lexus Dealership, took us for a test drive, and we were blown away again by his knowledge of Lexus products as well. We ended up choosing the Lexus, only because we intend to spend a lot of time traveling the US by car and wanted the extra level of comfort. Two months after our purchase of a 2013 Lexus RX 350 and we can tell you everyone we have worked with at Wilde Honda and Lexus…Michael Malmsbury (Wilde Honda), Robert Miller (Wilde Lexus), Avi Kaufman (Wilde Lexus), and Tim Eldredge (Wilde Lexus) are the best in their field. And the great customer service at Lexus deserves the 5 star rating. We will certainly be purchasing our next car from Wilde. More

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Outstanding, GREAT salesman By far, the BEST experience I had buying a car. Michael Malmsbury is NOT your typical salesman. I'm in the automotive field, and have been for many ye By far, the BEST experience I had buying a car. Michael Malmsbury is NOT your typical salesman. I'm in the automotive field, and have been for many years. Nothing worse than a salesman who tries to bluff their knowledge of cars. Michael is NOT that way at all. Not pushy, nor does he tell you what you want to hear. Very respectable man. I went there to look at a car. And became more interested in the car next to it. It was also quite a few thousand dollars more. I asked him about the car, he answered my questions, with no hesitation. I was very relaxed, under no "salesman pitch". And THAT was the car I was looking for. Michael was very clear that I was not obligated to buying. I actually enjoyed every part of the ordeal. The gentleman that completed the transaction was outstanding. As long as Michael is there, I will not hesitate to buy there again. Wild Honda has the BEST...Michael Malmsbury Thank You Michael! Patrick Casey, Sarasota More

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Great salesman, nice facility! My wife and I would like to express our thanks and gratitude to Michael Malmsbury for his help in getting us a new 2015 Honda Civic Hybrid. Michael gr My wife and I would like to express our thanks and gratitude to Michael Malmsbury for his help in getting us a new 2015 Honda Civic Hybrid. Michael greeted us when we pulled in Wilde Honda, and showed us directly to the car we wanted to see first. We originally came to look at a pre-owned 2012 Civic Hybrid. Michael took us to that car immediately a test drive. As we walked back in my wife and I stopped to look at the new 2015 model and Michael showed my wife and I some of the new features. Michael’s knowledge of the Civic Hybrid is far exceeded our expectations. He was able to show us everything we needed to know about the new car including the best ways to optimize settings and to handle driving a Hybrid. Needless to say, we were sold on the 2015 new model. Michael and the team at Wilde immediately went to work to finalize the deal for us. They were able to offer us a better deal on the cost of the 2015 Civic Hybrid and a better price on the trade of my old car than other Honda dealers in the area. While we were waiting for the paper work to be completed, Michael ensured that my wife and I were comfortable and provided us water and snacks. He also gave us coupons to a nice burger place across the street for dinner. Michael is a great salesman who takes good care of the customers he is working with. During our time at Wilde Honda, my wife and I felt no pressure or like we were being sold on things we did not need. Michael and the team at Wilde Honda got us exactly what we wanted and a price we could afford. 10 out of 10. We will definitely shop there again for the next car. More

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EXCELLENT Experience We had an EXCELLENT experience with the folks at Wilde Honda Sarasota! We leased a new Honda Pilot and at each part of the process we were treated lik We had an EXCELLENT experience with the folks at Wilde Honda Sarasota! We leased a new Honda Pilot and at each part of the process we were treated like VIPs! Thanks to Skip, Greg, Dave, Michael, Jay and all the others who so efficiently and graciously helped us through the paperwork! We appreciate you and HIGHLY recommend Wilde Honda to others! More

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Michael Malmsbury and Wilde Took Great Care of Us I am a knowledgeable buyer and I only subscribe to one magazine - Consumer Reports. Michael helped us to decide between an Accord and a CR-V. He I am a knowledgeable buyer and I only subscribe to one magazine - Consumer Reports. Michael helped us to decide between an Accord and a CR-V. He explained the CR-V fully before our test drive - and after our purchase. He knows his products very well. He wants everybody to succeed - customers and Wilde. Wilde offered us a very acceptable trade-in on our 2009 Accord. I had already studied trade-in values on NADA, Kelley and Edmunds. While we were visiting other dealerships, Michael did not over-contact us on our cell phones. We are moving our service work from Bradenton Honda to Wilde. Overall, a very satisfying car-buying experience thanks to Wilde and Michael Malmsbury. More

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Great experience--Thank you Michael Malmsbury I had e mailed Wilde regarding a 2015 Pilot they had and Michael had called very shortly after. He was very professional and knowledgeable. I had expl I had e mailed Wilde regarding a 2015 Pilot they had and Michael had called very shortly after. He was very professional and knowledgeable. I had explained we were not able to come in until the weekend and he kept in contact answering any questions I had and reviewing the details of the trade I had also. I had explained we had spent the past 5 Saturdays looking at vehicles to purchase and to say the least it had been very unpleasant--either due to not finding the right vehicle or more often not having found the right dealership/salesperson. Michael took the time through many e mails, texts and phone calls to ensure all of our concerns and questions were answered.We stopped by Wilde Saturday met with Michael and quickly had our transaction underway. Michael was very professional, personable, honest and was genuinely concerned with meeting our needs and not for just "the sale of a car" as we have experienced many times.We have purchased many vehicles over the past 30 years and only have had 2 good experiences until now!! Everyone at Wilde was kind and helpful and we were very fortunate to have Michael as our salesperson. We will definitely be a repeat customer here and with Michael Malmsbury and refer Wilde to our friends and family. Thank you again for making this a pleasant experience and we love our new Honda Pilot! More

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