Dealership Experience
3 yrs
Industry Experience
30 yrs, 11 mos
Specialties & Trainings
Electric Vehicle Certified
Volkswagen Master Certified Service Advisor
Volkswagen 20 Year Award
View more specialties & trainings96 Reviews
Write a Review96 Reviews of Michael Mahoney
January 19, 2025
Easy access to service staff, quick response, proper research and communication of changes and policies to help research and communication of changes and policies to help More
Other Employees Tagged: CHRISTOPHER THEDORE ARFSTEN, JOSHUA KENNETH JOHNSON, TONI LYNN WYMAN, Dustin Dalziel, Liz Perez , MANDI ACEVEDO
January 10, 2025
Muy satisfecha con la atención y servicio prestados por su empresa en todos los aspectos Gracias su empresa en todos los aspectos Gracias More
Other Employees Tagged: JUAN CARLOS SUAREZ, SYED WALAYAT ZAIDI , Mandy Acevedo
January 05, 2025
Absolutely great service and happy to go again I will highly recommend to all my family and friends highly recommend to all my family and friends More
Other Employees Tagged: Dustin Dalziel
December 15, 2024
Service Rep Patrick was quick to tell me I’m out of warranty and I have to pay for diagnostic but mentioned they noticed it might be my battery. Instead of checking the battery first he was going to do warranty and I have to pay for diagnostic but mentioned they noticed it might be my battery. Instead of checking the battery first he was going to do the diagnostic but luckily I told him not to do the diagnostic first and he told me he check and see if it wasn’t too late if the guys had already done the diagnostic first. Then they held me for two hours just to tell me it was just a battery even after I received the video and that I owed 475 if I wanted a new battery when I explained that I could not afford that and asked for the information to purchase a battery somewhere else, he said he wasn’t able to get any information from the tech or from looking at the battery to help me.. if that was not enough, he proceeded to take my key from the driver and not give me my key back, saying he wanted to test my car to see if it started up. He never asked me my permission. I told him to give me my keys, and that I was able and capable of checking if my car started for myself. Afterwards, I called the general manager of VW at Morgan auto Works and left a message and he never returned my call. My family, my friends, and I have all been long time customers of Reeves, but now that I see that Morgan is not a reputable and honest group I will no longer be coming to Morgan More
October 20, 2024
From the salesperson to the service team, Volkswagen of North Tampa has been my best experience. Many smiles to find, friendly interactions during service visits, and customer satisfaction at the highest l North Tampa has been my best experience. Many smiles to find, friendly interactions during service visits, and customer satisfaction at the highest levels. More
Other Employees Tagged: TONI LYNN WYMAN, SONDRA M NARCISO , Anita Kennedy
September 23, 2024
Anita Kennedy and service quickly checked me in, and started the service of my car. started the service of my car. More
Other Employees Tagged: TONI LYNN WYMAN, SONDRA M NARCISO
September 12, 2024
Excellent customer service from start to finish. Check in was fast and easy. Staff was friendly and knowledgeable. Check in was fast and easy. Staff was friendly and knowledgeable. More
Other Employees Tagged: CHRISTOPHER THEDORE ARFSTEN, JOSHUA KENNETH JOHNSON, TONI LYNN WYMAN, Dustin Dalziel, Liz Perez