Michael Mack | Page 18

Michael Mack was great. He kept us updated and also gave us a loaner while my car was at the shop. Thank you Michael, you did an excellent job! us a loaner while my car was at the shop. Thank you Michael, you did an excellent job! More

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Great experience with a simple oil change. It was going to take a little longer since i didn’t have an appt. the shuttle took me and daughter to a nearby shopping plaza. They came and picked us up when car to take a little longer since i didn’t have an appt. the shuttle took me and daughter to a nearby shopping plaza. They came and picked us up when car was complete. Michael Mack was a wonderful advisor and took complete care of us start to finish going over and beyond!!! More

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A pleasant experience. Michael Mack answered all the questions I had and I explained that my tire light was on and he said they would check it out. Also since I had just over 45000 miles He explained wh questions I had and I explained that my tire light was on and he said they would check it out. Also since I had just over 45000 miles He explained what Honda recommended for service. Waited on car and had no problem staying a safe distance away from others. Very Satisfied. More

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Service was great, there was great attention to the six feet rule and plenty of sanitizing stations through out the service area. Mike Mack was exceptional, he explained everything in detail of the service feet rule and plenty of sanitizing stations through out the service area. Mike Mack was exceptional, he explained everything in detail of the service I was getting and other services I might want to get at that time or something I might want at a later date thumbs up to Mike Mack!!! More

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Best Customer Service and Satisfaction I took my car to Brandon Honda for service on two recalls I received and an issue I was having with my car speakers. I made an appointment and arrive I took my car to Brandon Honda for service on two recalls I received and an issue I was having with my car speakers. I made an appointment and arrived at my appointed time. I was met by Michael Mack and from the time I dropped my car off until I picked it up 2 days later, “Mack” was amazing. He kept me informed on the progress and having to order a part for my speakers. I chose to leave it overnight to make transportation to and from easier - Brandon Honda did provide reliable and safe transportation. I was truly impressed with Mack’s customer care and service! More

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Great service The staff is friendly & efficient. They took their time to find the problem & quickly fixed it. I would recommend their service to anyone looking fo The staff is friendly & efficient. They took their time to find the problem & quickly fixed it. I would recommend their service to anyone looking for dependability. Thank you for a great job! More

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Michael Mack is an excellent and professional in customer service! He is the best! Even the place was full he always tried to give the best service! service! He is the best! Even the place was full he always tried to give the best service! More

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I always know that I'll get a straight answer when I bring my Honda in for inspection. They always give me great options to get my car back on the road bring my Honda in for inspection. They always give me great options to get my car back on the road More

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Customer service is great, Michael was super friendly with us and attentive, car was ready before the time frame. We’re very satisfied we the services. with us and attentive, car was ready before the time frame. We’re very satisfied we the services. More

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Service Visit Scheduled service visit for my Honda Fit. Was greeted by Mr. Mack, very efficient individual, who recommended several additional that my vehicle need Scheduled service visit for my Honda Fit. Was greeted by Mr. Mack, very efficient individual, who recommended several additional that my vehicle needed. Since the service time estimate was 4-5 hours I was offered a courtesy ride home. The service was completed in a timely fashion. More

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