Michael Mack
Michael Mack at Brandon Honda

Michael Mack | Page 17

Service Advisor

Brandon Honda

9209 East Adamo Drive
Tampa, FL 33619

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4.4
340 Reviews
4.4

340 Reviews

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340 Reviews of Michael Mack

September 14, 2020

Dealership Rating
Employee Rating

I just had my CR-V serviced at Brandon Honda and Mike was super from beginning to end. He is the only one I now want to deal with every time I bring my CR-V in for service. More

by yes719@charter.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 08, 2020

Dealership Rating
Employee Rating

Had to bring my car in at the last minute for a dead battery and leaving the next day for a road trip. As always Brandon Honda was there to rescue the day and replace my battery so I could be on my way More

by Msskydiver
Customer Service
Friendliness
Recommend Dealer
Yes

September 06, 2020

Dealership Rating
Employee Rating

I bought my Honda CRV at this dealership almost 3 years ago and have taken it back to them for any and all service I may have needed from oil change to tire purchase. The waiting goes by quickly with the More

by GregB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 04, 2020

Dealership Rating
Employee Rating

Took care of all the work expeditiously and explained what the work that was done. Contacted me promptly when completed. Very friendly, courteous and informative More

by Shep67mustang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 31, 2020

Dealership Rating
Employee Rating

Impressive! Service area was clean and they spread plastic on the seat to prevent dirt. Michael Mack was very informative and friendly. Waiting area was very clean. Over all experience is A++. This wi More

by khemraj1999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 31, 2020

Dealership Rating
Employee Rating

Called regarding brakes system recall informed Mack 3 lights were on. explained what happened. He seem to not care about my safety. Said he call back no call is how all customers treat not to mention ve More

by Mefrel
Customer Service
Recommend Dealer
No
Aug 31, 2020

Brandon Honda responded

Mefrel Thank you for taking the time to let me know about your experience. I am very sorry that we did not return your call or assist you properly. I would very much like to speak with you - would you please give me a call at your convenience? My contact info is below and thank you again. Warmest Regards Neil Cann Service Director Brandon Honda 813.769.4561 office 954.682.3212 cell ncann@brandonhonda.com

August 30, 2020

Dealership Rating
Employee Rating

Mr. Mack was professional and courtesy. He was honest and looked out for me and saved me some money. I will keep him as my service advisor. More

by gatorbuc1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 29, 2020

Dealership Rating
Employee Rating

Friendly service. Everyone was helpful and courteous. Got my car fixed and back on the road. It was great to see everyone wearing masks and social distancing. Thank you! More

by IG Jr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 25, 2020

Dealership Rating
Employee Rating

Michael Mack did an excellent job helping me out when battery died. He made sure my vehicle was taken care of in a timely and efficient manner. The service he provided truly exceeded my expectations! More

by Nina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 24, 2020

Dealership Rating
Employee Rating

Michael Mack was great. He kept us updated and also gave us a loaner while my car was at the shop. Thank you Michael, you did an excellent job! More

by mjessica28
Customer Service
Recommend Dealer
Yes
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