Michael Lutz

I rated my experience 5 stars because the entire process was smooth and efficient. Mark Thede provided excellent customer service, was knowledgeable, and made sure all my questions were answered. He was att was smooth and efficient. Mark Thede provided excellent customer service, was knowledgeable, and made sure all my questions were answered. He was attentive, professional, and made the car-buying experience enjoyable. I appreciate the transparency and effort from the team at Clay Cooley VW of Richardson. More

by kdominguez Verified Customer Verified Customer

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Very friendly and accommodating from the moment I arrived to the end of my purchase to the end of my purchase More

by JASMINE_HUGGINS Verified Customer Verified Customer

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Best dealership in Dallas by far. From the beginning you are greeted by the staff before even stepping inside. Sales people are very friendly. And please ask for Mark! He is the best From the beginning you are greeted by the staff before even stepping inside. Sales people are very friendly. And please ask for Mark! He is the best in the business. Will be a returning customer. More

by jehesmir Verified Customer Verified Customer

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Great facility, service is fast enough, 5star work, friendly personnel. Car washing on top is just a good bonus. Highly recommended. friendly personnel. Car washing on top is just a good bonus. Highly recommended. More

by Alex Verified Customer Verified Customer

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Nick tucci was very helpful so was the person in finance easy going they knew exactly what i needed easy going they knew exactly what i needed More

by Rachel Verified Customer Verified Customer

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Nicholas listened to our needs and got us in a well equipped car. Nicholas was really pleasant to work with. I recommended Nicholas and VW of Richardson to a friend of mine who is equally happy with hi equipped car. Nicholas was really pleasant to work with. I recommended Nicholas and VW of Richardson to a friend of mine who is equally happy with his purchase. Only thing that I felt was the finance department could have worked a little hard to get me a better interest rate. I would not say finance did a lousy job but did not do an above average job either. I would still purchase a car again with VW of Richardson. More

by kknare Verified Customer Verified Customer

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Clay Cooley Volkswagen of Richardson: Excellence All Around Clay Cooley Volkswagen in Richardson, Texas, delivers an unmatched experience. From the moment you step through the doors, the team’s profe Around Clay Cooley Volkswagen in Richardson, Texas, delivers an unmatched experience. From the moment you step through the doors, the team’s professionalism and genuine care stand out. The sales team is outstanding. They go above and beyond to ensure you find the perfect vehicle for your needs. They listen, ask the right questions, and provide thoughtful recommendations without pressuring you. Their transparency and attention to detail make the entire car-buying process smooth and enjoyable. The service team is equally impressive. Whether it’s routine maintenance or unexpected repairs, they treat every customer like a priority. Their knowledgeable technicians take the time to explain everything clearly, and the team ensures your car is returned in perfect condition. It’s rare to find such a consistent level of excellence across all departments, but Clay Cooley Volkswagen manages it effortlessly. If you’re looking for a dealership that values integrity, customer satisfaction, and quality, Clay Cooley Volkswagen in Richardson is the place to go. Highly recommend! More

by hjonesy99 Verified Customer Verified Customer

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Always amazing service and great experience! Love Kari, KJ, DJ, Rachel and Erin! Will always go to CCVWR for service. Love Kari, KJ, DJ, Rachel and Erin! Will always go to CCVWR for service. More

by iamj Verified Customer Verified Customer

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I will buy another vehicle from Clay Cooley VW. I've had nothing but good experiences with the service department going above and beyond to help me. I've had nothing but good experiences with the service department going above and beyond to help me. More

by gda9716 Verified Customer Verified Customer

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The service provided by Zac, TJ and Michael was exceptional. Would definitely buy again another car from Clay Cooley in the near future. exceptional. Would definitely buy again another car from Clay Cooley in the near future. More

by amjad.muhanna Verified Customer Verified Customer

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