Michael Lorch | Page 3

Service rep. Chase Clements is A++ in my book. Outstanding! Service rep. Chase Clements is A++ in my book. He did everything he said he would do. He kept me well informed. Called me right back with full detai Service rep. Chase Clements is A++ in my book. He did everything he said he would do. He kept me well informed. Called me right back with full details. No guessing game as to anything at all. D. Brooks, Certified Technician worked on my vehicle and found an item not functioning properly. Item was taken care of "no charge" under warranty. Burney picked up and delivered loaner car and was also very professional. Chase and the Westside Lexus "Team" made my entire experience outstanding! I also placed a call to Michael Lorch, Service Mgr., to be sure he was aware of the fantastic service I received. More

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Outstanding personal service! I have two Lexuses The Lecus team is ready to serve my needs fr theemt I drive up and see my name with a big "Hi"just in front of it! Michael Lorch carefully oversees e The Lecus team is ready to serve my needs fr theemt I drive up and see my name with a big "Hi"just in front of it! Michael Lorch carefully oversees everything which transpires on his watch and Hans Schackmann makes certain all is going well on site. Chris Nemoto is always polite and prepared to do his best to look over and make certain all service is done properly! This is the nest team s customer could hope for, and , yes, I fo recommend this dealership to friends and acquaintances and neigjbors. More

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