Michael Loper | Page 4

Do Yourself A Favor - Ask for Edwin Guzman! Do use caution and steer clear of Michael Loper! He uses scare tactics and tells ludicrous stories to pressure customers into purchasing pricey extend Do use caution and steer clear of Michael Loper! He uses scare tactics and tells ludicrous stories to pressure customers into purchasing pricey extended warranties! He is a real piece of work - from his pompous personality to his belittling of customers However, our over sales experience with Mr. Edwin Guzman more than made up for the few minutes spent with this Loser. More

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Went in Nervous, Came out Amazed! I went with my young friend for moral support, and to assist her in the decision of purchasing a much needed used car. (We were warned to be cautious I went with my young friend for moral support, and to assist her in the decision of purchasing a much needed used car. (We were warned to be cautious of being taken advantage of, so to not get pressured into buying something we didn't want, or need.) Hmm, No Sinister looking crooks in there!! On the contrary, We were warmly welcomed by quiet spoken, (not aggressive, pushy), just friendly people. Mr Wes LaValley, our sales person, asked us what we were looking for, year and price range. He told us what he had and narrowed it down to the very car, year and color she desired!!! Then went over the price, and worked with my friend to give her the best trade in ever. He kindly and patiently let us look at a couple of other dealerships, then, when we returned, resolved that this was the car for her, he went over every detail of the car, as he did on the test drive, and explained everything in the contract and warranty. He was genuine and honest, in looking for what would be best for my friend, not the company, first. Clearly a man of integrity, and an asset to the company. Likewise, Jon was just as friendly, and helpful in the servicing of the car, and in explaining what was covered and suggestipns for her in the maintenance of the car. He assured her she could contact him with any questions or concerns on the car, and he would check it out, and take care of any problem, which was peace of mind for my friend. Great guy !! Michael worked miracles with numbers, monthly payments, and other options and special offerings for an extended warranty that was too good to refuse. As Les did, Mike explained every paper my friend signed and what it meant for her. There was No pressure on my friend at all, just total support. And then she was speechless to hear she could take her Honda CRV home that same day. She was so happy and relieved. Everything went unexpectedly smooth, with no anticipated stress. Great service, professionalism, understanding, going the extra mile to give her the best and safest car for her and her young family, They all did their best to work within her budget and needs. Everyone there was so friendly, By the time we were leaving, we felt like they were old friends we knew. Oh and did I mention the coffee? That was nice too.!! 😁 Yes, I would Highly recommend this place to anyone. Lia Honda of Enfield!! Thanks guys!!! We left amazed, thankful, and all smiles. 😊Especially one happy young lady as she drove her 'new' car off the lot that day !! 😀 p.s. this was my first time there, just along for the ride, in support of my friend..7/25/18 LMK, More

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Smooth sales process thanks to Philip Balogna Purchased a CRV through the Costco Auto purchase program. Philip guided us through the whole process and addressed all our questions and concerns Purchased a CRV through the Costco Auto purchase program. Philip guided us through the whole process and addressed all our questions and concerns. He also spent half and hour after the delivery of the CRV to go over key features. Financing was a breeze with the help of Michael Loper Would purchase again through the Lia dealership More

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His words of promise was right on!!! Justin is a one fine professional. He addressed our needs in a timely manner. The 2019 Odyssey Elite was for our wedding anniversary celebration and h Justin is a one fine professional. He addressed our needs in a timely manner. The 2019 Odyssey Elite was for our wedding anniversary celebration and he made the delivery on time in 2 weeks when other dealers couldn't even make the delivery in 3 to 4 months. What he said was what he meant and we loved it. He is a straight shooter without wasting our valuable time. We truly appreciate it very much. My wife has already said that she will buy our next (third) vehicle again from Justin, Lia Honda!!! Justin, we wish you all the best in your profession. Chris and Marian June 24, 2018 More

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Honda Ridgeline fan I had a Nissan Frontier that I just wanted to upgrade the smooth ride is is what sold me on the truck I found a favorable Color and I recommend justin I had a Nissan Frontier that I just wanted to upgrade the smooth ride is is what sold me on the truck I found a favorable Color and I recommend justin easy to work with More

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Organized I came into Lia honda and Justin greeted himself to my boyfriend and I immediately. I already knew walking into the dealership exactly what I wanted a I came into Lia honda and Justin greeted himself to my boyfriend and I immediately. I already knew walking into the dealership exactly what I wanted and was hoping for a quick, easy, and painless experience as it was llmy first time leasing a new car, which I'm happy to say it was. They were able to put me in exactly what I wanted. Justin and Mike in finance were both very knowledgeable and a pleasure to work with while we dealt with insurance over the phone which I felt was very accommodating especially because mother was involved over the phone as well helping with everything. I picked up my new car the next day and I love it. Justin did great on the delivery process showing me all the neat features on my new Civic. It was clean,gassed up, and plates were put on. Thanks Justin! I'll be sure to let everyone know to come see you at Lia honda!!! You guys rock!! More

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Excellent buying experience! Edwin did everything possible to meet our particular vehicle needs and preferences, kept us informed of our options and worked hard to get us the prec Edwin did everything possible to meet our particular vehicle needs and preferences, kept us informed of our options and worked hard to get us the precise vehicle that we desired. Without his going the extra mile to help us find the right car, equipped the way we wanted, we would have walked away without buying. Michael Loper also guided us through the financing with clarity and concern for helping us get the best financing deal available. Overall just a gfeat buying experience. We would definitely recommend Lia, and Edwin and Michael to our friends and relatives. Thanks Guys. More

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The best automobile purchase transaction we have ever had. Easy, comfortable, thoughtful, relaxed, knowledgeable. These folks took care of the whole transaction without any pressure or "heavy handedness". M Easy, comfortable, thoughtful, relaxed, knowledgeable. These folks took care of the whole transaction without any pressure or "heavy handedness". My wife and I were very impressed. What more can I say! More

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Mike Loper gave us best experience and service I leased a car for my wife from Mike and sent our younger daughter to him to buy her car. He is one of the nicest guys I have met in the car business I leased a car for my wife from Mike and sent our younger daughter to him to buy her car. He is one of the nicest guys I have met in the car business and I trust him 100%. He took great care of us. I trust him to the point that I only went to him and no one else. I would recommend him to anyone and I will send my friends and family to him without any reservation what so ever. More

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