Michael Loper | Page 3

I recently purchased a new Honda Pilot with the able assistance of Troy Conlin. We had a 2003 Pilot for 16 years, but getting into a 2021 was a big difference techwise. Troy walked us through everything assistance of Troy Conlin. We had a 2003 Pilot for 16 years, but getting into a 2021 was a big difference techwise. Troy walked us through everything on this updated version. The fact that he is a Honda owner himself was beneficial as he could share personal insights of the technical aspects from first hand experience. Thanks to Troy, we finally had an enjoyable car buying experience (after a couple of duds elsewhere). More

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Smooth, easy transaction. Full tank, mud matts, personalized explanation of car, etc. store clean and bright! Employees looked and acted professional. Aaron and finance A+ personalized explanation of car, etc. store clean and bright! Employees looked and acted professional. Aaron and finance A+ More

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Troy Conlin was extremely helpful and did a great job explaining the ins and outs of the 2020 Honda CRV that we purchased without making us feel pressured into anything. explaining the ins and outs of the 2020 Honda CRV that we purchased without making us feel pressured into anything. More

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Our Sales Representative Mr. Philip Bologna. Philip Bologna is an extremely polite, friendly, knowledgeable, helpful person and willing to answer any and all questions that we had! We have no res Philip Bologna is an extremely polite, friendly, knowledgeable, helpful person and willing to answer any and all questions that we had! We have no reservations in recommending him and all the other department persons that he coordinated with to our friends and family! We apologize for not remembering the names of all the others with whom Philip coordinated our purchase. More

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Jon Alaimo has been an outstanding customer service representative for years now. He has been my main go to person for the last three cars I have purchased from has been an outstanding customer service representative for years now. He has been my main go to person for the last three cars I have purchased from Lia Honda. He is a good part of the reason I do all my general maintenance at the Enfield dealership. I drive past a dealership in West Springfield to go to Lia. Other dealers do not have the service and expertise that employees like Jon exemplifies! He is courteous and prompt. He keeps me up to date on what needs to be done for the best way to take care of my car. Thank you. More

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2019 Passport Purchases Lia Honda, Enfield, CT John Bycenski (Sales) and Luis Nieves (Service Manager) were extremely helpful in the purchase of a New 2019 Passport. Luis and his team were of grea John Bycenski (Sales) and Luis Nieves (Service Manager) were extremely helpful in the purchase of a New 2019 Passport. Luis and his team were of great assistance in setting up add-ons to the auto. It was a very painless buying experience. More

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Fast, easy process and great pricing I worked with Dan Hanson (sales) and Mike Loper (finance) and I can't say enough good things about the whole process. I just took delivery of my new O I worked with Dan Hanson (sales) and Mike Loper (finance) and I can't say enough good things about the whole process. I just took delivery of my new Odyssey a few days ago. The pricing was fantastic (including my trade in), there was never any pressure, and the whole process was quick and easy. I'm hoping to keep this van for 200k, but Lia will be my go to source for service and I'll happily recommend Dan and Mike to anyone in the market for a Honda. More

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Services John Alaimo is wonderful all 5 car was clean and watch the car was excellent the person that took us home way the did the service way very nice John Alaimo is wonderful all 5 car was clean and watch the car was excellent the person that took us home way the did the service way very nice More

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Good/emotional/stressful I bought my vehicle 2017 my sales Edwin didn't even take time to show me features after signing. I kept saying brakes were needed but they only change I bought my vehicle 2017 my sales Edwin didn't even take time to show me features after signing. I kept saying brakes were needed but they only changed Rotos. I found out on a service appt.in July 2018. I just lost my job and wasn't expecting this expense.i text company website and they kept saying someone would call me, never got a call.i also left a message for general manager no return call. I also text him and nothing. I still don't have new brakes. 7months of contact nothing. I wonder how they would feel if they wife got treated like this. More

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They make you feel like family! I have been a customer of this particular dealership since 2005, They know be name and always listen to what my needs or questions are. I have been a customer of this particular dealership since 2005, They know be name and always listen to what my needs or questions are. More

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