Michael Lindner
Michael Lindner at Ken Ganley Kia Mentor
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Michael Lindner

Service Advisor

Ken Ganley Kia Mentor

9090 Mentor Avenue
Mentor, OH 44060

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4.8
89 Reviews

Dealership Experience

3 yrs, 1 mo

4.8

89 Reviews

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89 Reviews of Michael Lindner

April 17, 2025

Dealership Rating
Employee Rating

Great service with smiling faces! Always take my car to Ganley, because I always get great service! More

by tree101457
Service Price Transparency
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Recommend Dealer
Yes

April 16, 2025

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They were very friendly and kept you aware of the waiting for the vehicle thanks More

by mscoleone88
Service Price Transparency
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Recommend Dealer
Yes
Apr 18, 2025

Ken Ganley Kia Mentor responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

April 16, 2025

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Professional, prompt, courteous but rather expensive. That is all I have to say. Conveniently located More

by Justa_road_dad
Service Price Transparency
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Recommend Dealer
Yes
Apr 17, 2025

Ken Ganley Kia Mentor responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 18, 2025

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Top shelf service and beyond professional. It’s just the pricing that keeps this from being a perfect score. Higher pricing is expected at dealerships. But pricing here seems a bit excessive. More

by Bof3820
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Nate Ferris, Erica Hughes, Brian Snowden, Kyle Eddy , Dee is wonderful!

Feb 21, 2025

Ken Ganley Kia Mentor responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Mentor did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

February 17, 2025

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Did not call back after leaving 2 messages about the messages that is coming up on my panel. More

by sherryc1225
Service Price Transparency
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Recommend Dealer
No

February 14, 2025

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Staff was kind and courteous! Was in and out in no time! Had an oil change and tire rotation done!!! I would recommend to everyone!!! More

by Rocky0101deacon
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Saqqa,

Feb 18, 2025

Ken Ganley Kia Mentor responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 27, 2025

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Very kind and knowledgeable professionals. They explained what my car needed in detail for me. More

by colby765
Service Price Transparency
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Recommend Dealer
Yes
Jan 31, 2025

Ken Ganley Kia Mentor responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 15, 2025

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Employee Rating

I recently moved from Tucson, Az to the Cleveland, Ohionarea and ran into car troubles with my 2019 Kia Forte. Co workers at UH Lake West suggested Ken Ganley Kia. I was expecting the worse since the More

by Anthonywyoungsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 16, 2025

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 19, 2024

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Employee Rating

Everyone was really nice and they did a great job on my oil change and I didn’t have to wait that long More

by Vwbugprincess
Recommend Dealer
Yes
Dec 21, 2024

Ken Ganley Kia Mentor responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 02, 2024

Dealership Rating
Employee Rating

You want be disappointed. All so kind and friendly.Outstanding customer service.Always our to go to.Thank you all. More

by Gloria P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 05, 2024

Ken Ganley Kia Mentor responded

Hi Gloria, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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