Michael Lilley
Michael Lilley at Mercedes-Benz of the Woodlands
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Michael Lilley

Sales Manager

Mercedes-Benz of the Woodlands

16917 Interstate 45 South
The Woodlands, TX 77385

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4.9
80 Reviews
4.9

80 Reviews

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80 Reviews of Michael Lilley

October 19, 2024

Dealership Rating
Employee Rating

Excellent, excellent customer service! Exceeded my expectations! Highly recommended!! They will get the job done. More

by SM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nic Botusan, Fezan Uddin , El Hadji Toure

Oct 21, 2024

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic feedback, SM! We're thrilled to hear that our customer service exceeded your expectations. Your recommendation means a lot to us, and we look forward to continuing to deliver great experiences!

September 18, 2024

Dealership Rating
Employee Rating

Always clean and everyone is professional and friendly. Anna from the front desk was exceptional and friendly. Very informative as I was waiting for my car to be serviced. More

by Christine Domangue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Davis , Anna from the front desk

Sep 23, 2024

Mercedes-Benz of the Woodlands responded

Thank you for your wonderful feedback, Christine! We’re thrilled to hear you had a great experience with our team, especially Anna. We look forward to serving you again soon!

September 01, 2024

Dealership Rating
Employee Rating

Staff are exceptional. Facility is well appointed and comfortable. Finance process was easy albeit too much paper. Great experience buying my 1st Mercedes. More

by Kelly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arturo Gutierrez, Trent Hjuler

Sep 04, 2024

Mercedes-Benz of the Woodlands responded

Kelly, we’re thrilled to hear about your fantastic experience! Our team strives to provide exceptional service, and we appreciate your feedback on the finance process. Congratulations on your first Mercedes! Enjoy the ride!

August 25, 2024

Dealership Rating
Employee Rating

We have worked with Marcos in the past so we did not hesitate to call him again. We told him what we were looking for and he found the perfect CLE 300 cabriolet. More

by SamGrad89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 26, 2024

Mercedes-Benz of the Woodlands responded

Thanks, SamGrad89! We're thrilled to hear you had another great experience with Marcos. It's fantastic that he helped you find the perfect CLE300 cabriolet. We appreciate your loyalty and look forward to assisting you again in the future!

June 17, 2024

Dealership Rating
Employee Rating

Trent and Mike did everything possible to help me find the right vehicle. They are great listeners and communicators so I always knew what to expect. I felt they cared about me as a person and truly wante More

by bjp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Trent Hjuler

Jun 19, 2024

Mercedes-Benz of the Woodlands responded

Hi bjp, thank you so much for taking the time to share your positive experience at Mercedes of The Woodlands. We are thrilled to hear that Trent and Mike provided exceptional service and made you feel valued as a customer. We look forward to serving you again in the future!

May 06, 2024

Dealership Rating
Employee Rating

Fantastic customer service! David Gonzalez will put you in the car of your dreams! Thanks David and all the staff at MB of Woodlands! More

by zenidris3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 08, 2024

Mercedes-Benz of the Woodlands responded

Hi Zenidris, thank you for sharing your experience with us! We're thrilled to hear that David and the team at MB of Woodlands provided you with fantastic customer service and helped you find the car of your dreams. We truly appreciate your kind words and your 5-star rating!

April 16, 2024

Dealership Rating
Employee Rating

Trent is a great rep for the dealership. He is on the ball. Great customer service More

by Trmoss
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paula Alpha, Trent Hjuler

Apr 17, 2024

Mercedes-Benz of the Woodlands responded

Hi Trmoss, thank you for taking the time to share your positive experience with Trent at our dealership. We are thrilled to hear that he provided great customer service and was on the ball. We appreciate your feedback and look forward to serving you again in the future.

March 15, 2024

Dealership Rating
Employee Rating

The entire team is the bomb. com! When you put phenomenal people in a great environment, you get Mercedes-Benz Woodlands. The employees are always ready to assist you with taking More

by J369WEC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 15, 2024

Mercedes-Benz of the Woodlands responded

Thank you so much for your kind words, J369WEC! We're thrilled to hear that you had such a fantastic experience at Mercedes-Benz Woodlands. Our team is dedicated to providing exceptional service and we're delighted that you found our employees to be so helpful. We appreciate your support!

March 14, 2024

Dealership Rating
Employee Rating

Katherine helped from start to finish sending me txt on the inventory on hand then having expert on that vehicle answer all questions Thanks More

by jamesdavey485
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 15, 2024

Mercedes-Benz of the Woodlands responded

Hi James, thank you for taking the time to share your experience with Katherine and George! We're thrilled to hear they were able to assist you every step of the way and provide you with the information you needed. We appreciate your feedback and hope to work with you again in the future.

Mar 14, 2024

jamesdavey485 responded

George and Katherine helped from start to finish sending me txt on the inventory on hand then having expert on that vehicle answer all questions Thanks

January 02, 2024

Dealership Rating
Employee Rating

I was referred to this dealership by Joel Clay. Everyone here was very professional, helpful and courteous. More

by abrookst
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Arturo Gutierrez, Rosario Stahl

Jan 03, 2024

Mercedes-Benz of the Woodlands responded

Thank you, abrookst, for your kind words! We strive to provide a professional and helpful experience for all our customers. It's great to hear that our team was courteous and met your expectations. We appreciate your business and hope to serve you again in the future.

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