Michael Lewis

Horrible experience would not recommend. I’ve been a customer here for years, bringing my vehicle in for service, and the customer service was always poor. I wish I’d trusted my gut and I’ve been a customer here for years, bringing my vehicle in for service, and the customer service was always poor. I wish I’d trusted my gut and gone elsewhere when it came time to buy my next vehicle — their service department’s reputation should have told me everything I needed to know. I traded in a very well-kept Bronco Sport for a brand-new Ford Explorer, only to find out the hood had been repainted for damage before I even drove it off the lot. My new vehicle has glaring imperfections and to get this fixed has been an absolute nightmare. The process has been slow, disorganized, and handled by employees who seem uninterested and untrained. I’ve been made to run in circles, wasting my time while balancing work and caring for a child with a disability. From sales to service to their auto body department, the customer care here is simply awful. Lazy communication, endless delays, and zero accountability. I will not be returning and will be finding a different Ford dealer for any future business. Save yourself the time and go elsewhere. More

by DOUGHPECHT Verified Customer Verified Customer

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They did a good job working with my insurance company they even provided a nice loner they even provided a nice loner More

by Koby Verified Customer Verified Customer

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