Michael Lee
Michael Lee at Glynn Smith Chevrolet GMC
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Michael Lee

F&I Manager (Business Manager)

Glynn Smith Chevrolet GMC

600 Columbus Pkwy
Opelika, AL 36801

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3.5
107 Reviews
3.5

107 Reviews

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107 Reviews of Michael Lee

December 21, 2024

Dealership Rating
Employee Rating

Do not trust this dealership. Spoke to Rico multiple times about purchasing a used vehicle they had on lot. Negotiated a price after discussing my trade and sending multiple pictu More

by davec248
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Mike Core , RICO THE JOKE

Jan 02, 2025

Glynn Smith Chevrolet GMC responded

Thank you for sharing your experience with us. We strive to maintain transparency during the buying process and to ensure our customers are fully informed. I appreciate your feedback and invite you to reach out to me directly. Sincerely, Michael Lee | General Sales Manager | 334-610-0676

September 10, 2024

Dealership Rating
Employee Rating

Purchased a 2024 GMC 1500 SLT 4x4 from Glynn Smith. Our salesman, Michael Davila, was excellent and made the buying process easy. We were then taken care of by Michael Lee in Finance who did an outst More

by redfoxe1968
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Davila

Sep 11, 2024

Glynn Smith Chevrolet GMC responded

Thank you for choosing Glynn Smith Chevrolet GMC for your recent purchase of a 2024 GMC 1500 SLT 4x4! I am glad myself and Michael were able to provide you with great service and made your experience easy and smooth. We appreciate your loyalty as a repeat customer and thank you for recommending us. We look forward to assisting you again in the future! Sincerely, Michael Lee | Business Manager | 334-610-0676

February 18, 2024

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Employee Rating

Don’t honor AD prices. Watch out for add ons(gap ins, paint protection,anything they can slip you. More

by Mulacat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Kenny Senn

Feb 21, 2024

Glynn Smith Chevrolet GMC responded

Thank you for providing us with your feedback. However, I am trying to find your information in our system to reach out to you directly to discuss what you have detailed in your review since it does not reflect the standard of customer service, we hold ourselves too. We do in fact honor our Ad prices and the add-ons we offer are at a convenience to the customer and some of these add-ons are required to be offered by law, but we allow all of our customers to decline the add-ons if they wish. Please contact me at your earliest convenience so we can discuss your experience in more detail and get the necessary information for our system. Sincerely, Michael Lee | Business Manager | 334-610-0676

December 27, 2023

Dealership Rating
Employee Rating

Glenn Smith Chevrolet GMC salespeople were friendly, professional, courteous, and understanding. The salesperson who started the sale of the car had a family emergency when I went to pick up the car, More

by Happy Camper!!!
Recommend Dealer
Yes

Other Employees Tagged: Michael Gayles

Dec 28, 2023

Glynn Smith Chevrolet GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Michael Lee | Business Manager | 334-610-0676

May 26, 2023

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Employee Rating

Went in for service, had an issue that was easily taken care of. While I was waiting a member of their sales team asked if I would like to see the newer version of my car. I had time to look, but I was N More

by Billy22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jane Heaster , Scott Norris sales

May 30, 2023

Glynn Smith Chevrolet GMC responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, JP Harper | Service Manager | (334) 610-0676

January 04, 2022

Dealership Rating
Employee Rating

This is our 3rd purchase through Glynn Smith. Mitch is who we usually go through but this time him and Reed both helped us. They was both a pleasure to work with and seem to always exceed my expectations More

by Adoska Presley
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mitch Tolbert , Reed Sanders

Jan 04, 2022

Glynn Smith Chevrolet GMC responded

Thank you for leaving us this great review, Adoska. We are very happy to hear that we could provide you with a third car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Michael Lee | Business Manager | 334-610-0676

March 23, 2021

Dealership Rating
Employee Rating

All of the staff including our sales rep, Andrew Jackson went above and beyond to answer all of our questions. They helped us with any questions and pictures needed virtually until we could come in person More

by Raustin & Amanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andrew Jackson

Mar 23, 2021

Glynn Smith Chevrolet GMC responded

Raustin and Amanda, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Michael Lee | Business Manager | 334-610-0676

January 23, 2021

Dealership Rating
Employee Rating

Dealership was very professional, clean, and COVID-19 aware. I was greeted by everyone, hospitality was top notch. Richard Long was simply outstanding. I would recommend this dealership time and time aga More

by Happy GMC owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Long

Jan 25, 2021

Glynn Smith Chevrolet GMC responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, JP Harper | Service Manager | (334) 610-0676

June 11, 2020

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Employee Rating

I would recommend Glynn Smith to anyone searching for a vehicle. They are easy to work with, no hassles, and they fair! I love my puchase! More

by mkelly1999
Recommend Dealer
Yes

Other Employees Tagged: Billy Johnson

Jun 15, 2020

Glynn Smith Chevrolet GMC responded

Thank you for the feedback! We are happy to hear about your positive experience at Glynn Smith Chevrolet Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, The Glynn Smith Chevrolet Buick GMC Team

December 30, 2019

Dealership Rating
Employee Rating

Was the most honest people that I've ever met,some of the most friendliest people you will ever meet,one of the best dealership experiences I've ever had and I'm 40 years old I bought a lot of vehicles great More

by Clayton Powell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Clark , Chip

Jan 28, 2020

Glynn Smith Chevrolet GMC responded

Thank you for the feedback, Clayton! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Sincerely, gerry.potter@glynnsmith.com

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