Michael Killeen

Our Brand Ambassador, Michael Killeen provided the three hallmarks of exceptional customer service. He personalized the Cayenne Coupe ordering process. His knowledge and competency in the '24 Cayenne offer hallmarks of exceptional customer service. He personalized the Cayenne Coupe ordering process. His knowledge and competency in the '24 Cayenne offerings guided me during the options selection process. Lastly, Michael proactively informed me of the customs issues and resolution process while my new Cayenne Coupe was being held at the port. The '24 Cayenne Coupe purchased from Porsche Danbury marks the 20+ year relationship with Michael Killeen as my Porsche Brand Ambassador. More

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DO NOT TRUST THESE PEOPLE, AND PROTECT YOURSELF. They routinely engage in price gouging, among other things, so you will pay much more than MSRP for anything in demand. Also, DO NOT put down a dep They routinely engage in price gouging, among other things, so you will pay much more than MSRP for anything in demand. Also, DO NOT put down a deposit on any special, premium, or other allocated car. I placed a deposit for such a vehicle more than 5 years ago and was told each year that "they were 80% sure that this was my year," and of course it never was. Later, right after COVID, I was told the same thing, but this time I was also told that if I even wanted to have a shot at the car I'd need to offer $75K+ above MSRP - HALF AGAIN THE BASE PRICE OF THE CAR. So desperate was I to get my dream car, I even agreed but STILL never was given a chance to buy. They will pretend to care about you, but they don't, and will sell the car to whoever offers the most money - even if they haven't been on a waitlist. Worst of all, their reassurance was so frequent and so believable that I turned down multiple opportunities to buy the same car, at MSRP, from several other dealerships, but stupidly turned that down because I believed their lies and I'm a fiercely loyal customer. I even convinced my wife to buy a car she didn't even want from this dealership just to reinforce that I'd be a long-term customer and increase my odds of my number coming up. What a joke. Your loyalty will not be returned unless it's backed by dollars. In the end I was strung along for 5 years, never really having a chance at the car I wanted, while being periodically offered other used cars, standard models, and even different used limited allocation vehicles I wasn't interested in, and which I wasn't allowed to test drive it. In the meantime, I'm sure many other buyers who were willing to throw money at them simply walked right up and bought the car I'd been promised year after year. If that's not you, don't shop here. It's where childhood dreams go to die. More

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Danbury Porsche was professional, knowledgeable and helpful from the time I stepped into the dealership to delivery. My salesperson, Mike Killeen, was the absolute best! First class from beginning to e helpful from the time I stepped into the dealership to delivery. My salesperson, Mike Killeen, was the absolute best! First class from beginning to end! Highly recommend Mike and Danbury Porsche. More

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Very professional Eric followed up on the software Very professional Eric followed up on the software update status Very professional Eric followed up on the software update status More

by SMITHH35 Verified Customer Verified Customer

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Great experience. Solid sales rep in Mike Kileen. Available and communicative every step of the way. Generally cared about my customer experience and great Brand Ambassador. Available and communicative every step of the way. Generally cared about my customer experience and great Brand Ambassador. More

by kbcurrie Verified Customer Verified Customer

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Excellent service. Expertly diagnosed my problem and fixed it under warranty . Porsche loaner car provided. Good waiting facilities. Good communication through email and text. I would reccomended to fixed it under warranty . Porsche loaner car provided. Good waiting facilities. Good communication through email and text. I would reccomended to others. More

by MHC Verified Customer Verified Customer

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First time visit, Danbury Porsche made it a very pleasant experience. Everyone was helpful and polite. I would highly recommend servicing your Porsche at this location. experience. Everyone was helpful and polite. I would highly recommend servicing your Porsche at this location. More

by TAMBOURAHORTON Verified Customer Verified Customer

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The best experience we ever had from initiation of the purchase through the pickup of the car. Mike K. our sales person was a real professional with true sense of sincerity on how he interacted with us. purchase through the pickup of the car. Mike K. our sales person was a real professional with true sense of sincerity on how he interacted with us. More

by LEVINEMH Verified Customer Verified Customer

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the folks at Danbury Porsche are friendly knowledgeable and professional. their follow up attention to detail and customer care are exhibited with every interaction. will look to buy my next vehicle and professional. their follow up attention to detail and customer care are exhibited with every interaction. will look to buy my next vehicle from them and be a life long customer. More

by CLIFFBARTLETTIII Verified Customer Verified Customer

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I have been with Danbury Porsche for well over 15 years and will continue to stay with this dealership. From sales, service and management they have always and continue to provide me outstanding and a and will continue to stay with this dealership. From sales, service and management they have always and continue to provide me outstanding and a professional experience. They are honest, straight forward and friendly. Over the years I have got to know quite a few of the staff and have been invited to many events by them, as well. I appreciate them. Thank you. More

by jsegalman Verified Customer Verified Customer

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