Michael Kayes

Very nice people so sweet thank you very much and did a good job. fix it my car perfect thanks again. good job. fix it my car perfect thanks again. More

by yarajuok Verified Customer Verified Customer

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Garbage place do not buy car from this dealer not response sevice center find better dealer not vw dealer response sevice center find better dealer not vw dealer More

by ashok612003 Verified Customer Verified Customer

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They were very nice and professional they did a good job on my car. I am very impressed on my car. I am very impressed More

by genniege Verified Customer Verified Customer

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Awesome Service! Service Manager Michael was so helpful and honest with what was going on with my car. He made sure I had a loaner and and kept me updated on when my Service Manager Michael was so helpful and honest with what was going on with my car. He made sure I had a loaner and and kept me updated on when my car would be done. From drop off to pick up service was great. I never had any issues with taking my car here and will continue to use them. More

by Mrs.Flip123 Verified Customer Verified Customer

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The Service manager, Mike was very accommodating and professional and made sure that I was fully Satisfied with the routine maintenance that was done on my car. professional and made sure that I was fully Satisfied with the routine maintenance that was done on my car. More

by 2pvp146 Verified Customer Verified Customer

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The Hamilton VW Service Dept was professional, responsive & understanding and they expedited repairs to get my car back on the road when it broke down on the NJ Turnpike en route from Mass to Baltimore. Shou & understanding and they expedited repairs to get my car back on the road when it broke down on the NJ Turnpike en route from Mass to Baltimore. Shout out to Mike, Mike, Ginny & Jared for their help in a stressful situation. More

by bsamuels72 Verified Customer Verified Customer

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Easy to schedule the appointment. Friendly atmosphere and professional staff. Thanks to Mike and Ginny. Friendly atmosphere and professional staff. Thanks to Mike and Ginny. More

by polinatele Verified Customer Verified Customer

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I went to a different dealership and was unhappy with the service. So I’m back to Hamilton VW because the service department is professional and friendly and looks out for its customers. No unnecessary repai service. So I’m back to Hamilton VW because the service department is professional and friendly and looks out for its customers. No unnecessary repairs and no gouging. Plus a free car wash. More

by Idaslappter Verified Customer Verified Customer

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The service was good and done in a timely manner. Also, a loaner was provided that I appreciate very much. On the loaner I would recommend for the dealership to put a certain mileage range for wh Also, a loaner was provided that I appreciate very much. On the loaner I would recommend for the dealership to put a certain mileage range for when we travel low mileage don’t need to stop at a gas station to put $1 or $2. Also, not to make us pay $5. For parts service this was the worst I could imagine a dealership would provide. For sure not the one I expected from VW. I had to pick up a touch paint pen. I have arrived at 5:00 pm, persons were inside and the person that was in the front desk was not able to have them open the door to provide part (that was already paid for) although he tried his best. It is not ok when I arrived still at closing time, and people were still there. At least I would expect that the part will be shipped to my address free of charge. In case you decide to remediate the awful service (I went there on purpose and will not be able to return in more than a week) you can ship it to 16 Moro Dr. Hamilton NJ 08540. If not, I will know we’re not to return. Best regards, Dirce Macario More

by Dirce Verified Customer Verified Customer

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I waited, service was completed in a timely manner. Needed items were explained to me. Needed items were explained to me. More

by master829donna5 Verified Customer Verified Customer

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