Michael Jeffries
Michael Jeffries at INFINITI Roseville
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Michael Jeffries

Parts And Service Director

INFINITI Roseville

800 Automall Dr
Roseville, CA 95661

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4.9
7 Reviews
4.9

7 Reviews

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7 Reviews of Michael Jeffries

March 27, 2025

Dealership Rating
Employee Rating

The Dealership accomplished the vehicle recall work that was needed and the issues were corrected as expected. More

by DUKERIP
Service Time
Service Communication
Recommend Dealer
Yes
Mar 31, 2025

INFINITI Roseville responded

Thank you for sharing your feedback! We're glad to hear that the recall work was completed to your satisfaction and that the issues were resolved as expected. We always strive to provide a smooth and efficient experience for our customers, and we appreciate you choosing us for your service needs.

March 19, 2025

Dealership Rating
Employee Rating

Dave was extremely professional and knowledgeable about his product. He was instrumental in us deciding on the QX80 Autograph, as we were toying with the idea of getting something from the competition. More

by ascengineer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Spiller

Mar 20, 2025

INFINITI Roseville responded

Thank you so much for sharing your experience! We're thrilled to hear that Dave was able to help you find the perfect vehicle and guide you toward the QX80 Autograph. It's great to know his professionalism and expertise made a difference in your decision. We wish you all the best with your new car, and we truly appreciate your kind words for Dave and the dealership!

December 14, 2024

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Employee Rating

Always excellent service . Outstanding communication and customer support . Parts dept was also outstanding. I highly recommend Infiniti of Roseville CA More

by KERRY1919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 16, 2024

INFINITI Roseville responded

Thank you so much for the kind words! We are so glad to know your service visit was a great one! We look forward to continuing to serve you and your vehicle!

December 03, 2024

Dealership Rating
Employee Rating

Michael Jeffries and Matthew took very good care of me and my car after a mishap on my car parts not being ready for my scheduled repair appointment. I am pleased with the great customer service and profe More

by gabria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Berry

Dec 03, 2024

INFINITI Roseville responded

Gabria, Thank you so much for the 5-star review! We are so glad to hear that Michael and Matthew took such amazing care of you and your vehicle during your visit. We look forward to continuing to serve you!

November 10, 2024

Dealership Rating
Employee Rating

The Roseville dealership was easy to locate. Upon my arrival/finding parking looked confusing due to construction, however a very nice representative greeting me as soon as I got of car and took More

by LOPEZGLENDA34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Chastain

Nov 11, 2024

INFINITI Roseville responded

Thank you so much for sharing your experience with us! We're thrilled to hear that we were able to make your visit as smooth and efficient as possible. Dan is indeed a valuable member of our team, and we're glad to know that he was able to assist you with such care and empathy during a stressful time. Your kind words mean a lot to us, and we hope everything is going well with your husband. If you need anything else in the future, please don't hesitate to reach out. Wishing you and your family all the best! 😊

November 09, 2024

Dealership Rating
Employee Rating

Micah is awesome and so friendly. Can’t wait to see your newly remodeled showroom! More

by FRANCONANCY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 11, 2024

INFINITI Roseville responded

Thank you so much for taking the time to share your amazing experience with Micah! We appreciate the kind words and look forward to assisting you again in the future!

November 04, 2024

Dealership Rating
Employee Rating

Tried very hard to make it right for me coming from Galt. Checked car while I waited to see what the service entailed. More

by Barb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jairo Gutierrez

Nov 04, 2024

INFINITI Roseville responded

Barb, Thank you for the 5-star review! We are so glad we could be here to assist you, we look forward to the next time!

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