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Michael J Austin
Michael J Austin at McDonough Hyundai
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Michael J Austin

Owner Loyalty Manager

McDonough Hyundai

1785 Avalon Pkwy
McDonough, GA 30253

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4.9
55 Reviews

Dealership Experience

2 yrs, 1 mo

Industry Experience

2 yrs, 1 mo

Specialties & Trainings

Hyundai Brand Ambassador

4.9

55 Reviews

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55 Reviews of Michael J Austin

November 02, 2024

Dealership Rating
Employee Rating

I had the best experience with Javon. He was informative, patient and most importantly kind. If you're looking for vehicle Javon is your guy. Go see him today More

by jennyferguson41
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Javon Thomas, Gregory Stafford, Mike McConaha

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Nov 04, 2024

McDonough Hyundai responded

Jenny, It's great to hear that Javon was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing McDonough Hyundai! Michael Austin Owner Loyalty Manager 470-713-7468

November 02, 2024

Dealership Rating
Employee Rating

Best car buying experience ever. Javon was amazing to work with. McDonough Hyundai is the place to go for your automobile needs More

by Keshalove
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Javon Thomas, Gregory Stafford, Jamaal Autry, Mike McConaha, Kyle Best, Tia Richardson

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Nov 04, 2024

McDonough Hyundai responded

Kesha, It's great to hear that Javon was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing McDonough Hyundai! Michael Austin Owner Loyalty Manager 470-713-7468

October 27, 2024

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Employee Rating

They don't answer the phone they lie they put you off on other people that put you on hold for twenty minutes. More

by jckevin259
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tony Philon, Jr, Gregory Stafford, Moises Bonilla, Mike McConaha, JADEN BOND, MARCUS JOHNSON

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Oct 30, 2024

McDonough Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Michael Austin Owner Loyalty Manager 470-713-7468 maustin@mcdonoughhyundai.com

October 16, 2024

Dealership Rating
Employee Rating

The dealership was very clean and offered snack and refreshments to the customers. Top tier. More

by akithiaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Philon, Jr, Gregory Stafford, Moises Bonilla, Mike McConaha, JADEN BOND, MARCUS JOHNSON

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Oct 17, 2024

McDonough Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Michael Austin Owner Loyalty Manager 470-713-7468

October 15, 2024

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Employee Rating

Dishonest, sneaky, liars. I have made it clear to my friends and family to NOT come here. More

by Denasoul777
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Tony Philon, Jr, Willie Fisher, Gregory Stafford

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Oct 18, 2024

McDonough Hyundai responded

Hi, we would like to get some more details about your experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at (888) 346-8956 at your earliest convenience to discuss how we can turn your experience into a positive one.

October 10, 2024

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Employee Rating

This was my very first new car and I’m in heaven I want to thank Andre your the best More

by ichangedit1227
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jamaal Autry, Kyle Best

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Oct 10, 2024

McDonough Hyundai responded

Thank you for choosing McDonough Hyundai. Your feedback and rating mean a lot to us. We're glad Andre and our team were to able help, and we hope to see you again! Michael Austin Owner Loyalty Manager 470-713-7468

September 04, 2024

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Employee Rating

It’s always a pleasure to visit McDonough Hyundai. Everyone is always so courteous. They take care of everything. More

by lucyredddavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Philon, Jr, Gregory Stafford, Jamaal Autry, Moises Bonilla, Mike McConaha, Kim Smith, JADEN BOND, MARCUS JOHNSON , Chamas “Champ” Plummer

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Sep 05, 2024

McDonough Hyundai responded

Lucy, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing McDonough Hyundai! Michael Austin Owner Loyalty Manager 470-713-7468

July 24, 2024

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Employee Rating

Excellent service it’s my second time shopping and the service is always good customer service is great More

by averil_miller73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craige Burke, Kim Smith , JAYDA BAILEY, Steve Cloud

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Jul 25, 2024

McDonough Hyundai responded

Thank you, Averil! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing McDonough Hyundai. Michael Austin Owner Loyalty Manager 470-713-7468

Jul 26, 2024

McDonough Hyundai responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

June 13, 2024

Dealership Rating
Employee Rating

Hands down the best car buying experience I’ve ever had. Omar was fantastic! He really took great care of us and made us feel important. He made sure I got the car I wanted and I love it! More

by docksfloat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Rodriguez

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Jun 14, 2024

McDonough Hyundai responded

We are so glad that Omar had the opportunity to work with you and that he and our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Michael Austin Owner Loyalty Manager 470-713-7468

April 25, 2024

Dealership Rating
Employee Rating

The dealership was very clean. The people were very courteous and nice. I wasn’t there long. I really appreciate the attention they gave me. I will recommend them to anyone. More

by Beco.investments
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Fisher, Gregory Stafford, Moises Bonilla, Mike McConaha, JADEN BOND, MARCUS JOHNSON , JAYDA BAILEY, Steve Cloud, MYREON B SHOCKLEY

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Apr 26, 2024

McDonough Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing McDonough Hyundai, we look forward to having you as a valued customer for many years to come! Michael Austin Owner Loyalty Manager 470-713-7468

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