Michael Hoye

My wife went in for a common surgery August 2025. The surgeon made a mistake that did catastrophic damage. A few days latter she was flown by helicopter to Orlando. My wife ended up getting 12+ opera The surgeon made a mistake that did catastrophic damage. A few days latter she was flown by helicopter to Orlando. My wife ended up getting 12+ operations and was in the hospital for over 100 days. Our medical bills are $2.4 million. During that time the lift gate on her Lexus RX350 stopped working. We plan on buying a new Lexus in 6 months and did not want to spend a lot of money on her 2007 car. But the rear door is too heavy for my wife due to all the health issues. I made an appointment at TC Lexus to get the rear hatch fixed. The advisor said there will be a $289 diagnostic fee. I told him that is outrageous. I called JM Lexus while I was at the Ft Piece dealership to make an appointment. JM Lexus said the fee is $149. Before I left TC Lexus I spoke with Michael and gave him all this information. He did not offer to do anything. When I arrived at JM Lexus the service advisor said the diagnostic fee would only be $125. 1 ½ hours later the advisor called to say my car was ready. He said the issue was a power outage at some point. That was reset and the lift gate started working. JM Lexus did not charge me anything!!! Honestly, I almost started crying. Where do you think I will buy my next car? JM Lexus. That dealership gives the staff the power to do the right thing. I am guessing TC Lexus management does not give the staff the power to make decisions and do the right thing. I have seen a lot of good employees leave TC Lexus over the years. I was at the dealership the first week it opened. I love Lexus cars. It is a shame the Ft Pierce dealership is so poorly managed. They obviously love money. But there is more to life than loving money. More

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Always get my Lexus from Treasure Coast Lexus. Great service Great people Great vehicles. Thank you Great service Great people Great vehicles. Thank you More

by Izzyr123 Verified Customer Verified Customer

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Kelleigh was great taking care of my car I would highly recommend her. A very nice dealership experience. Also I had a nice conversation with Michael what a great place to do business. recommend her. A very nice dealership experience. Also I had a nice conversation with Michael what a great place to do business. More

by FRED ANDERSON Verified Customer Verified Customer

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I love Jude. She’s wonderful she’s informative. She’s smart. She’s kind she’s considerate takes care of her guest every single time. She’s wonderful she’s informative. She’s smart. She’s kind she’s considerate takes care of her guest every single time. More

by CONSTANCEHOWE0 Verified Customer Verified Customer

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Treasure coast Lexus make you feel like family when you do business with them. they explain step by step on the buying process of a vehicle . do business with them. they explain step by step on the buying process of a vehicle . More

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Service communications were terrible. I would suggest a new service manager soon. I have worked with 2 other Lexus dealers and this service wasn’t even close. They are no where near the I would suggest a new service manager soon. I have worked with 2 other Lexus dealers and this service wasn’t even close. They are no where near the Lexus expectations. You need change. More

by mfswcr Verified Customer Verified Customer

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My Salesman, Idrissa Konteh, was absolutely the BEST! Knowledgeable, Patient and Professional. Made buying my new Lexus NX process quick and easy. Mr. Konteh was a true gentleman. I was treated like a pa Knowledgeable, Patient and Professional. Made buying my new Lexus NX process quick and easy. Mr. Konteh was a true gentleman. I was treated like a part of the Lexus Family start to finish. Lexus for Life!!! Love my NX! More

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The employees are excellent and very out going in there positions. The dealership is beautiful and inviting place. positions. The dealership is beautiful and inviting place. More

by izmbaseball22 Verified Customer Verified Customer

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My trunk was damaged while in the car wash, the Service manager Mike Hoyt greeted me with a smile and shook my hand " Good morning Ms Pope, we've been expecting you..." and was so kind the next business d manager Mike Hoyt greeted me with a smile and shook my hand " Good morning Ms Pope, we've been expecting you..." and was so kind the next business day. I was reassured that my car would be well taken care of by them. I was given a new loaner car, so I could return to work in Orlando in time. I am very very pleased with Treasure coast Lexus! More

by dawn.pope Verified Customer Verified Customer

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Very long wait time over 3hrs for a warranty diagnostic on fog light. No communication from service director during the wait. Had to go to her office twice to ask for an update. Only offered an apology fro on fog light. No communication from service director during the wait. Had to go to her office twice to ask for an update. Only offered an apology from the Operations manager who oversees the service department More

by lmortiz143 Verified Customer Verified Customer

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