Michael Hodson
Michael Hodson at Ken Garff Buick GMC Riverdale
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Michael Hodson

Parts Manager

Ken Garff Buick GMC Riverdale

900 W Riverdale Rd
Ogden, UT 84405

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4.3
11 Reviews
4.3

11 Reviews

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11 Reviews of Michael Hodson

December 31, 2023

Dealership Rating
Employee Rating

Communication in this particular dealership is non existent, they don’t really know what customer service is. They should be taking care of the customer keeping track of parts that are on order schedu More

by fuzzcj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 03, 2024

Ken Garff Buick GMC Riverdale responded

Thank you for taking the time to leave a review. We're sorry to hear that you've had a frustrating experience with communication at our service department, and your review has been relayed to the appropriate team members to look into this. In the meantime, if you'd like to reach out to our team directly, please do so using the contact information provided below. Joey Burns, General Manager joeyb@kengarff.com

December 23, 2023

Dealership Rating
Employee Rating

Your service was easy, efficient, quality service. Your employees were friendly, helpful, and informed. Thank you for working on my Nissan Leaf. It is my "Baby" and I appreciate your careful repair More

by stephanieimoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Acree, Chad Fleming, Angie Bechel, Will Arreola, Zach Brodis , Zach Bishop, Karen Jacobsen

November 28, 2023

Dealership Rating
Employee Rating

Parts men are brilliant! Wholesale parts department are very knowledgeable and prompt. Great inventory and staff More

by millercollision
Recommend Dealer
Yes

Other Employees Tagged: All of the wholesale parts people are excellent. We appreciate the service

November 11, 2023

Dealership Rating
Employee Rating

Best dealership ever. Simple and straightforward. No monkey business. Will always buy from Ken garff More

by stephenveeder85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

October 28, 2023

Dealership Rating
Employee Rating

I was very pleased with the service provided and can recommend it to anyone who inquires. More

by deanloel1638
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Acree, Kevin Cardenas, Shawn O'Brien , Zach Bishop

August 30, 2023

Dealership Rating
Employee Rating

Will, the service manager and Zach, his service advisor were amazing! Super friendly and helpful! I loved the video I got from the technician showing me what they were looking at on my Yukon. I would high More

by taylor1111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 06, 2022

Dealership Rating
Employee Rating

No beating around the bush. No lying straight forward antics. Typical dealership setting but more engaging, friendly staff. More

by JWBEN74
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tenille Duessler

June 18, 2022

Dealership Rating
Employee Rating

AMAZING, PROFESSIONAL, HONEST, CARING, HELPFUL, FRIENDLY, TALKS WITH YOU, VERY AFFORDABLE, COMMUNICATES WELL, ALWAYS SMILES More

by troubletrying
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Acree, Joey Burns, Angie Bechel, Will Arreola, John Walker , Zach Bishop, Blake Donaldson, Taylor Johnson, Brandon Stone, Karen J., Alyssa C., Jennifer G.

December 04, 2020

Dealership Rating
Employee Rating

This is the third survey you’ve sent me since my service appointment. I’m still unbelievably disappointed with your service department. And like I said in my comments on the last two surveys I’ve written, I More

by SCOTTYMCNEIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Bill Acree, Joey Burns, Angie Bechel, John Walker , Chris Bryant, Taylor Johnson

November 06, 2019

Dealership Rating
Employee Rating

Friendly, polite and very professional. Service was fast and complete. All personal were knowable and willing to answer all our questions. I really appreciated the phone calls that kept us i More

by MARILYNNC1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Acree , Grant Brubaker, Leo Soto

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