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Michael Hill
Refer Me
114 Reviews
Dealership Experience
17 yrs, 7 mos
Industry Experience
21 yrs
Languages Spoken
English
114 Reviews
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114 Reviews of Michael Hill
May 13, 2024
Michael Vinci was the most pleasant and knowledgeable salesperson I have ever dealt with. I have purchased over fourteen new vehicles, and this was my best experience. He is a credit to Benzel Busch and salesperson I have ever dealt with. I have purchased over fourteen new vehicles, and this was my best experience. He is a credit to Benzel Busch and Mercedes as a whole. More
by maxie208
Other Employees Tagged: Stacy Fowler, Michael Vinci, Frank Armando, Reputation Management
February 19, 2024
I've been to multiple Benz dealerships in Tri-State area shopping for a new car and they've all been sales associates coming out of a cookie-cutter. shiny suits, confident and looking-down-on-you attitude, shopping for a new car and they've all been sales associates coming out of a cookie-cutter. shiny suits, confident and looking-down-on-you attitude, telling you what you need and what you should get without listening to your needs first. Then I had a chance to visit Benzel Busch and speak to Michael. Michael is an exceptional car salesman! First of all, he's a real people person. His professionalism, product knowledge, and dedication to customer satisfaction are second to none. From the moment I walked into the dealership, Michael made me feel welcome and valued. He listened attentively to my needs and preferences, expertly guiding me through the selection process. His enthusiasm and passion for the cars he sells are contagious! Michael exceeded my expectations, making the entire buying experience enjoyable and stress-free. I highly recommend him to anyone seeking a top-notch car buying experience! 5 stars and a big thumbs up for Michael. More
by UD07024
Verified CustomerAugust 16, 2023
The dealership is very professional and immaculately clean. Doug Ryan very knowledgeable, very courteous and helpful with everything. We will always purchase future vehicles with Mr. Doug Ryan. clean. Doug Ryan very knowledgeable, very courteous and helpful with everything. We will always purchase future vehicles with Mr. Doug Ryan. More
by SAMMYBLOOM39
Other Employees Tagged: Sal Architto, Joseph Herman, Douglas Ryan, Sossio Sole, Christopher Iseman, David Nieves , Carlos Gonzalez, Tom Shanley
July 31, 2023
The Final DMV registration card is still not arriving yet. Temperate plate will expire in 2 days. Also need state inspection by myself. so frustrating.. Why not delivered the vehicle with everything rea yet. Temperate plate will expire in 2 days. Also need state inspection by myself. so frustrating.. Why not delivered the vehicle with everything ready? Finally, the license plate came in time. The issue has been resolved. Michael Hill, the manger, has helped a lot of following up and updating me the status of delivery. He is a nice great manger. More
by LUI.ARCHITECT
Other Employees Tagged: whoever doing the DMV registration
June 13, 2023
I had a very pleasant experience over MDW and the team took care of my issue and service seamlessly. I was truly delighted by the professionalism and the teams’ eagerness to go the extra mile. Would highl took care of my issue and service seamlessly. I was truly delighted by the professionalism and the teams’ eagerness to go the extra mile. Would highly recommend! More
by FHAHMED1987
Other Employees Tagged: David Nieves
June 08, 2023
I’m disappointed once again with my visit for the scheduled maintenance. I’m asked to schedule an appointment and I requested a loaner car but the appointment time is never met and I’m asked to wait scheduled maintenance. I’m asked to schedule an appointment and I requested a loaner car but the appointment time is never met and I’m asked to wait before I meet with the service advisor and then I’m told that they don’t have a loaner car for me. More
by HOPALONG490
Other Employees Tagged: Frank Armando
May 24, 2023
EXTREMELY FRUSTRATED AND DISATISFIED WITH OVERALL EXPERIENCE BECAUSE I WAS WITHOUT MY CAR FOR ALMOST 4 MONTHS! EXPERIENCE BECAUSE I WAS WITHOUT MY CAR FOR ALMOST 4 MONTHS! More
by yogtiwari
Other Employees Tagged: Reputation Management
March 28, 2023
Asked for transmission diagnose, got check engine diagnosed instead. Ask to fix the issue on the diagnos , manager refused to do it cause “there is too many miles on the car “. Refused to give m diagnosed instead. Ask to fix the issue on the diagnos , manager refused to do it cause “there is too many miles on the car “. Refused to give me service, I felt uncomfortable and left. More
by AVIPERETZ
Other Employees Tagged: Sal Architto, Joseph Herman, Sossio Sole, Chris Huling, Frank Armando, Christopher Iseman, David Nieves , Mona Elmiligi, Tom Shanley
March 26, 2023
Items were removed from the car. Did not seem to concern anyone. Called the dealership and requested a call back to discuss, so far, no response. This is not new to us as we have had Did not seem to concern anyone. Called the dealership and requested a call back to discuss, so far, no response. This is not new to us as we have had items removed from the car before when the car is in for service. This prompted a police report. After numerous recalls, the car was left without prior settings, no explanation to return them to the original state when dropped off, and even though the video states the car was completed and going to the wash station, the car was not washed More
by DeborahGem
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