Michael Heintz | Page 31

Friendly, No Pressure Just a Sunday "Browse" and came home with an amazing new car! We were not hovered over as we scanned the lot and discussed the stunning selection of v Just a Sunday "Browse" and came home with an amazing new car! We were not hovered over as we scanned the lot and discussed the stunning selection of vehicles on the lot which lessened the pressure of our decision-making process greatly. Mike was friendly, professional and was very knowledgeable about the car and it's features. Other staff were supportive and very friendly which was also a welcome difference. The absolute best purchasing experience we've ever had! Bonnie Cote More

by bonniecote11 Verified Customer Verified Customer

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Impressive Working with Mike Heintz in purchasing my new CX5 was a snap. He had the answers to all my questions. I purchased my CX5 with ease working the finan Working with Mike Heintz in purchasing my new CX5 was a snap. He had the answers to all my questions. I purchased my CX5 with ease working the finance with Jay Trabucco. I had to come back to pick up my CX5 when Mike was off, he set me up with David Lee to review all the features my car had. He was able to explain all the features (computerized) in a way that I could understand and repeat. Thank you Werner Mazda for making my experience so rewarding! More

by bwhite14 Verified Customer Verified Customer

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Excellent Service & Dealership Excellent service department with friendly staff and prompt attention. Couldn’t be happier with my experience at the dealership. Top notch people and Excellent service department with friendly staff and prompt attention. Couldn’t be happier with my experience at the dealership. Top notch people and a great place to bring your vehicle. More

by rodneylumley Verified Customer Verified Customer

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Glad not to buy from this guy The salesman Mike, was very pushy, aggressive, and not informative. Technically no room for negotiating until the last minute you decide not to buy. H The salesman Mike, was very pushy, aggressive, and not informative. Technically no room for negotiating until the last minute you decide not to buy. He gave me alot of marketing and financing information which turned out to be false. He even didn't disclose my lowest interest rates from banks because he knew he can trick you later, which, I assume, compensates some discounts or options he offered. Be aware, the final quotation he showed me didn't reflect what we have discussed. Reader may think I'm personally attacking him but you'll know what I'm talking about. You don't feel he's helping you out, instead you will see that this guy really want to sell a car no matter who you are and what you want. He may be a good sales rep for company but I didn't feel that way. He got really angry when I said I won't buy one (I wanted to go other dealers as well), so I decided never to come back. To be fair, Werner Mazda itself was a very comfortable place and has high standards, so just don't work with him, find other guy. More

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all around good experience There is a good selection of vehicles to choose from. Everybody was very friendly, easy to talk/deal with and really made me feel comfortable. Would There is a good selection of vehicles to choose from. Everybody was very friendly, easy to talk/deal with and really made me feel comfortable. Would buy from again. More

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Fantastic customer service Went in on a Tuesday evening to look at the CX-9 models left before closing with a 2012 CX-9. Our salesmen Mike was fantastic, they took the headache Went in on a Tuesday evening to look at the CX-9 models left before closing with a 2012 CX-9. Our salesmen Mike was fantastic, they took the headache out of purchasing a vehicle. More

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Excellent leasing experience - Mike's great! Glad I found Werner! Mike Heintz was waiting for me at the appointed time, and we reviewed the CX5 GT I'd inquired about online. He was thoroughly wel Glad I found Werner! Mike Heintz was waiting for me at the appointed time, and we reviewed the CX5 GT I'd inquired about online. He was thoroughly well-informed on every aspect of the car, from the engine to the electronic systems to the paint. After a very informative test drive, I was given the chance to consider multiple purchase and leasing options; and received a fair valuation on my trade-in. Mike then gave me a thorough tutorial on the car and the various ownership benefits that come with a new Mazda before I drove off in mine. Werner has a great "family" vibe, terrific waiting facilities, and an excellent reputation in the service department, which I'll be using for all scheduled maintenance - and based on Mazda's reliability ratings, not much else! Thanks Mike and team. More

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The best experince of leasing a car This dealership was so helpful to me leasing my car, no one pressured me into and it was comforting to known they just truly wanted me to be happy wit This dealership was so helpful to me leasing my car, no one pressured me into and it was comforting to known they just truly wanted me to be happy with my purchase. Everyone was so nice and helpful throughout the whole thing. More

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Great Service I just bought a Mazda CX-3 and worked with Mike Heintz. He made the process easy and fun, and I LOVE my car! I would recommend them and Mike to anyone I just bought a Mazda CX-3 and worked with Mike Heintz. He made the process easy and fun, and I LOVE my car! I would recommend them and Mike to anyone! More

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Refreshing Change from the Norm Our experience was very refresh from any of our prior experiences purchasing a car. We found the salesman and dealer to be honest and above board and Our experience was very refresh from any of our prior experiences purchasing a car. We found the salesman and dealer to be honest and above board and dealt with us fairly. More

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