Michael Heintz | Page 30

Awesome people and great customer service. Hi there! I was recommended to Bob Werner, the owner who was extremely courteous and put me at ease right away. He introduced me to one of his sales Hi there! I was recommended to Bob Werner, the owner who was extremely courteous and put me at ease right away. He introduced me to one of his sales consultants Mike Heintz. Mike is awesome and took the time and effort to patiently explain to me my options. I was unsure of which vehicle I was going to buy. Bob asked Mike who willingly lined up a couple of my choices and let me test drive them along with him while educating me on each vehicle during the drive. I am moving from an old BMW convertible to the brand new 2019 Mazda 3 and I am delighted with my purchase.Thank you Bob and Mike for making it so easy for me. I can't wait to receive my new car! Jay Trabucco and Nick Flood were absolutely efficient and helped me with the financial aspect of the sale. Great teamwork! This is the place to go if you are thinking of buying a Mazda! You wont go wrong. More

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bought a certified preowned 2016 mazda cx5 i was struggling to decide what used suv I wanted to purchase and had not thought about mazda until my nephew talked so highly about his mazda cx5 an i was struggling to decide what used suv I wanted to purchase and had not thought about mazda until my nephew talked so highly about his mazda cx5 and his positive experience with Werner Mazda. I went on their wedsite and inquired about a few of their used cx5s. Mike contacted me the next day. I went into the dealership and Mike and Nick helped to educate me about the mazda experience. I took the mazda cx5 2016 for a ride and feel in love with the car. My experience was very positive in every way. I was treated with respect, they were not pushy, and Mike and Nick made the experience enjoyable for me. I love everything about the car. More

by thomsonn Verified Customer Verified Customer

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Good dealership to deal with. We appreciated the “no pressure” approach to buying our car. Michael spent a lot of time with us explaining the operation of our new car. He was We appreciated the “no pressure” approach to buying our car. Michael spent a lot of time with us explaining the operation of our new car. He was very patient. More

by deniteni Verified Customer Verified Customer

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Professional staff, friendly approachable and no stress! The salesperson was fun to chat with and he was very helpful in updating me on the vehicle. The whole staff was great and I am so happy with my purcha The salesperson was fun to chat with and he was very helpful in updating me on the vehicle. The whole staff was great and I am so happy with my purchase! More

by valerie128 Verified Customer Verified Customer

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Great Experience Great dealership! I love my new car and this was the most pleasant car purchase experience I have ever had. I am sure I will be getting more vehicles Great dealership! I love my new car and this was the most pleasant car purchase experience I have ever had. I am sure I will be getting more vehicles here again. More

by jlambert4 Verified Customer Verified Customer

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great experience at Werner Mazda Was not even considering a mazda but my nephew loves his and suggested I check out Werner Mazda, where he has had great experiences with sales and ser Was not even considering a mazda but my nephew loves his and suggested I check out Werner Mazda, where he has had great experiences with sales and service. I checked out their website and emailed for more info. Mike called me and I went in that day for a test drive. I loved the 2016 cx5. It has a sporty and smooth ride. Mike was easy going, informative and patient with all my questions. When my ride fell through, Mike came to pick me up at my home and drove me to the dealership to purchase the car. Nick and Jay were also friendly and very knowledgeable and enthusiastic about the mazda experience. More

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Jess Kinney and customer service team is outstanding I appreciate friendly service. The team is always upbeat and always making sure I have everything I need. They keep me informed in case of extra work I appreciate friendly service. The team is always upbeat and always making sure I have everything I need. They keep me informed in case of extra work is needed to maintain our vehicle. I already new mazda had a good product. But service to me what makes a difference. Michael Heintz who sold me the vehicle, checked in with me to say hello. Again comes back to customer service. More

by Brian Services#1 Verified Customer Verified Customer

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Bought CX-5 Touring AWD The team would willing to deal to lock in the business. That is all it takes to be successful. In negotiating, both sides have to feel that they are The team would willing to deal to lock in the business. That is all it takes to be successful. In negotiating, both sides have to feel that they are getting something to walk away feeling good or fair about the deal. It wasn't a great or good price, but a fair price. That is why I gave you a "good" for overall. More

by fireredz06 Verified Customer Verified Customer

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Great Car Buying Experience My wife and I are on our fourth Mazda through Werner. We always get great service through the buying experience, and the staff is very friendly, court My wife and I are on our fourth Mazda through Werner. We always get great service through the buying experience, and the staff is very friendly, courteous and knowledgeable. We get the same great service for our Mazda's scheduled maintenance at the service desk as well! Highly recommend! More

by Pete Lecours Verified Customer Verified Customer

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Friendly, informative with no sales pressure, outstanding. Came to Werner 4 montsh ago with son, looking for 2nd vehicle for the household. Only shopping, comparing & test driving. The salesman Mike Hein Came to Werner 4 montsh ago with son, looking for 2nd vehicle for the household. Only shopping, comparing & test driving. The salesman Mike Heintz & Nick Flood were friendly, answered all questions without trying to rope me into a sale. Mike explained all current incentives, benefits of buying Mazda as well as services they offered to customers who purchased from them, tour of their deakership & automotive service area, again with no pressure to buy. Went to look at another Mazda 3 Touring in Nashua because of color, salesman didn't show up for the appointment, another salesman stepped up & was friendly, however the sales manager & finance staff put on alot of pressure & were not personable. I returned to Werner 4 months later ready to buy, again Mike & Nick were very friendly, Mike kept his appointment with me, answered more questions, had a couple models I was interested in ready to look at when I arrived, another test driive, no pressure & I purchased a '18 Mazda 3 Grand Touring. I received a great deal, a lower overall price than what Nashuas price was for a lesser model. Walked me through the purchasing process & again, with no pressure. Thanks Mike, Nick & Jay! Made my buying experience a seemless & pleasant one. Will recommend anyone I know to stop in. Thanks again! More

by Dominic Coughlin Verified Customer Verified Customer

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