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Michael Hamner
Michael Hamner at Victory Toyota Barboursville

Michael Hamner

Service Advisor

Victory Toyota Barboursville

1 Superior Way
Barboursville, WV 25504

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4.9
22 Reviews
4.9

22 Reviews

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22 Reviews of Michael Hamner

September 29, 2026

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Employee Rating

my job was completed in a timely manner. when they found another problem with my vehicle that was also fixed quickly. everyone was very friendly and they even followed up to make sure I wasn More

by yaboytk13
Recommend Dealer
Yes

Other Employees Tagged: Michael Hamner

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Sep 29, 2026

Victory Toyota Barboursville responded

Knowing the prompt service on your Mercury Milan and the quick resolution of that additional repair is truly rewarding. We’re glad our service team made you feel welcome and followed up to confirm everything was running smoothly. Your kind words and five-star rating mean a lot to us. Martin Peters martin.peters@victorytoyota.com

September 28, 2026

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A timely appointment was set and car issue was addressed with feedback given. Very efficient. More

by AGESAK
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Service Time
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Yes
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Sep 28, 2026

Victory Toyota Barboursville responded

Knowing that a timely appointment and clear feedback made servicing your Toyota Highlander efficient means a lot to our service department. Thank you for the five-star rating. Martin Peters martin.peters@victorytoyota.com

September 27, 2026

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They are always professional and great to interact with. And Drew Daniels is great. Anything else than a Toyota would just be uncivilized! More

by new0824782020
Recommend Dealer
Yes

Other Employees Tagged: Michael Hamner

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Sep 27, 2026

Victory Toyota Barboursville responded

Knowing your interaction with our team during your Camry’s service felt professional and engaging is rewarding. Your kind words about our service advisor mean a lot to our service department. Martin Peters martin.peters@victorytoyota.com

September 26, 2026

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Was quick but thorough. No one ever gets under the hood of our Toyota Highlander except Victory Toyota. We like to know it's Toyota approved service provided by Toyota servi More

by COLONELTCW
Recommend Dealer
Yes

Other Employees Tagged: Michael Hamner

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Sep 26, 2026

Victory Toyota Barboursville responded

Hearing that our service was quick yet thorough means a lot to our service department. We’re glad you value genuine Toyota-approved care performed on your Highlander by our Toyota-trained technicians. Martin Peters martin.peters@victorytoyota.com

September 25, 2026

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Service department was very professional and made sure everything was done correctly! Very happy with the service I received!! More

by rlleach
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Workmanship
Service Time
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Recommend Dealer
Yes
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Sep 28, 2026

Victory Toyota Barboursville responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Martin Peters martin.peters@victorytoyota.com

September 19, 2026

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It seems like the new owners are more interested in volume than customer service. I have purchased cars here for decades. My experience has changed. More

by DLUCAS.LUCAS54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Dunkle

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Sep 28, 2026

Victory Toyota Barboursville responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Martin Peters martin.peters@victorytoyota.com

September 17, 2026

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Great! Asked for an oil change because we had to go out of town at the last minute & we were taken care of within a couple of hours. Couldn't be happier wit More

by jamsbary1
Recommend Dealer
Yes

Other Employees Tagged: Michael Hamner

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Sep 17, 2026

Victory Toyota Barboursville responded

Knowing the quick oil change got your Toyota Highlander ready for your trip means a lot to our service team. We’re pleased our team could get you back on the road so promptly. Your feedback and five-star rating mean a great deal to us. Martin Peters martin.peters@victorytoyota.com

September 13, 2026

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Employee Rating

Wonderful service. New wiper blades was my reason for the appointment I was able to get my phone calls done while waiting More

by DWIGHT.DUNFORD
Recommend Dealer
Yes

Other Employees Tagged: Michael Hamner

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Sep 13, 2026

Victory Toyota Barboursville responded

Thank you for the five-star rating and your kind words. We’re glad the wiper blade replacement on your Corolla met your needs, and it’s great to hear you could take calls comfortably while waiting. Martin Peters martin.peters@victorytoyota.com

September 09, 2026

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Employee Rating

Service was fast, advisor was very friendly, and I appreciate the drinks and snacks and environment they provide while you wait. More

by gilliann11
Recommend Dealer
Yes

Other Employees Tagged: Michael Hamner

Print
Sep 09, 2026

Victory Toyota Barboursville responded

Your mention of our drinks, snacks, and cozy waiting area highlights the experience we aim to provide. Knowing the service on your Corolla was fast and that our advisor made you feel welcome means a lot to our service department. Martin Peters martin.peters@victorytoyota.com

September 05, 2026

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Employee Rating

Always pleasant and friendly, don’t waste time(mine or theirs), and our dog enjoys the experience too! More

by LETHAL327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Johnson, Cody Smith, Alex Farmer, Drew McDaniel, Kristina Giblin, Alychia Ferguson, Sam Manning, Chris Brunetti, Andrea Zenteno

Print
Sep 06, 2026

Victory Toyota Barboursville responded

Your note about how much your dog enjoys visits during service on your Toyota Highlander highlights how hard our service department works to be welcoming. Knowing our friendly, efficient approach respects your time means a lot to our team. Martin Peters martin.peters@victorytoyota.com

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