Michael Gross
Michael Gross at Joe Machens Capital City Ford

Michael Gross

Sales

Joe Machens Capital City Ford

807 Southwest Blvd
Jefferson City, MO 65109

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4.9
38 Reviews

Where do I start...:) I've been in retail for over 35 years. Retired from my previous job and started with something fresh with new goals and being a greenhorn again after several decades takes a bit to get used too... I've had a life style change and have lost over 215lbs and still working towards my goal. I have 2 great young adults 1 who has started her career and the other is graduating MU this year to start his. And enjoying life!

Dealership Experience

1 yr, 6 mos

Languages Spoken

English English

4.9

38 Reviews

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38 Reviews of Michael Gross

September 29, 2025

Dealership Rating
Employee Rating

Everyone was very helpful, super professional and really seemed to care about me getting the car I wanted. Mike and Frank, the finance guys, everyone was amazing to work with! More

by ktiffany40
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Shane Jackson, Josh Woodruff

Sep 29, 2025

Joe Machens Capital City Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joe Machens Capital City Ford.

September 29, 2025

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Employee Rating

Very good experience. All paperwork done at the sales time. That never seems to happen. Would buy from them again. More

by Tom Swenson
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Josh Woodruff , Frank Ferguson

Sep 29, 2025

Joe Machens Capital City Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 22, 2025

Dealership Rating
Employee Rating

Very good service, have been working with the fordcplace for many years and have always done me good More

by wisedmconstruction
Sales Price Transparency
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Recommend Dealer
Yes
Sep 22, 2025

Joe Machens Capital City Ford responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Michael and truly appreciate your feedback.

September 18, 2025

Dealership Rating
Employee Rating

Great people and friendly. I would recommend them for a place to go to buy a ford More

by wisedmconstruction
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Tom Stegeman

Sep 18, 2025

Joe Machens Capital City Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 03, 2025

Dealership Rating
Employee Rating

Easy to work with, Mike Gross is a great guy to deal with! I live an hour away, they didn't waste my time while I was there. Great experience. More

by its-gr8
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Christian Connite

September 02, 2025

Dealership Rating
Employee Rating

Bought a truck transferred from Machens Volkswagon at Machens Ford in JC. Multiple trips to complete transaction due to title being moved between dealerships and no second key with truck More

by SUTTON21262
Sales Price Transparency
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Recommend Dealer
Yes

August 29, 2025

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Great inventory of used trucks that i sought. Decent prices Helpful sales staff overall great experience! More

by rbenw488
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Recommend Dealer
Yes

Other Employees Tagged: Thomas Barker, Shane Jackson

August 21, 2025

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Employee Rating

Jaden was awesome. Quick to respond with information. Very nice, low pressure, and made the deal quick and stress free. I would recommend him to everyone!! More

by cwvan6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jaden Keller

August 21, 2025

Dealership Rating
Employee Rating

Everyone was so friendly & helpful. They made us feel like they were there to serve. I can’t imagine ever going anywhere else for a car. More

by Cindyzolecki
Sales Price Transparency
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Purchase Time
Finance Experience
Recommend Dealer
Yes

August 19, 2025

Dealership Rating
Employee Rating

All the people in this dealership are very friendly and accommodating.Frank and Josh were great ! More

by Btechjohnson
Sales Price Transparency
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Recommend Dealer
Yes
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