Michael Gresham

Good car-buying experience: Sweeney Dodge Cincinnati I had a good car buying and trade-in experience at Jake Sweeney Chrysler Jeep Dodge in Cincinnati, Ohio in early March 2019. My salesman was Michael G I had a good car buying and trade-in experience at Jake Sweeney Chrysler Jeep Dodge in Cincinnati, Ohio in early March 2019. My salesman was Michael Gresham and he did a very good job. Sweeney had a great selection of low mileage used vehicles, which is why my wife and I drove about 2 hours from Louisville to buy there. We did our homework online before test driving and found the best selection and prices at Sweeney. While they did not offer me the best trade-in price, they matched an offer I received from another dealership. I was pleased with the purchase price and I drove away in a great low mileage minivan. Michael did a good job showing us the vehicles he had and tried very hard to find the one we wanted (which he did). He was easy to deal with, as was the finance manager, Mark Postallian. For selection and price on low mileage used vehicles, I highly recommend Jake Sweeney. More

Report | Print

Great Service! I drove from Indiana to look at a few Jeeps i saw online at this dealership. I spoke with Mike Gresham and he was very knowledgeable about the invento I drove from Indiana to look at a few Jeeps i saw online at this dealership. I spoke with Mike Gresham and he was very knowledgeable about the inventory and what i could expect when i got there.I am very happy with my decision and will be making a second purchase soon! Thanks Mike! More

Report | Print

pleasure wiorking with salesman Michael Gresham, drove from Green Bay to look at an online truck, he kept in touch during my drive and had the vehicle sitting at the door ready for me to drive, L drove from Green Bay to look at an online truck, he kept in touch during my drive and had the vehicle sitting at the door ready for me to drive, Liked his no pressure sales and made the whole purchase go smooth. More

Report | Print

Tried to Scam Me I found a great Jeep on their website and called and inquired. It was a great price and they said they can do it at that price. I immediately came in I found a great Jeep on their website and called and inquired. It was a great price and they said they can do it at that price. I immediately came in that day and they committed to this price. They agreed to the price and tried to find what the final payment would be similar to before running my credit. They took my information and ran my credit without my agreement and pinged my account. This is where I knew I was scammed. They changed the price and tried making me sign without knowing. I called out the price and they ran to the back room and said the new price was the best they could do. It was not an issue with my credit. My credit is the best it could be never having debt and a long history. The manager "Big Mike" came out because he can "fix" any problem. I told him my issue about running my credit without my knowledge and the changed price and he said they were already giving me a deal. $20,000 more than the original price is not a deal. He then yelled and berated me in front of all of his employees and other customers. When I asked for a copy of his quote and showed him the original agreement he said "you can wipe your a$$ with that agreement for all I care" and ran off to the back with all the paperwork. I then called Jake Sweeney's son who runs this location and told him the story. He insured me that he would reach out and try to fix the problem or come up with a reasonable explanation. He was genuine and I believed him. An explanation of what happened is all I wanted. He also said he would give me the paperwork they ran for me. He then ghosted me. After a week I tried calling him multiple times and would get hung up on immediately. My guess is he knew they messed up big and didn't want to confront me. These were terrible humans with terrible moral and business ethics. Don't bother unless you enjoy getting embarrassingly yelled at. I am considering legal action. More

Report | Print

Great experience I was assisted by Mike after talking to him on the phone about a used JEEP. When i came in he got right to work showing me my options. I will definite I was assisted by Mike after talking to him on the phone about a used JEEP. When i came in he got right to work showing me my options. I will definitely be back soon to make my purchase. More

Report | Print

Great customer service Michael was very professional and helpful the entire process. He helped me look for the right car. They took the time to provide a very detailed expla Michael was very professional and helpful the entire process. He helped me look for the right car. They took the time to provide a very detailed explanation of payments and warranty like no other. More

Report | Print

Thank You I asked my daughter to go and see Mike at Jake Sweeney. Mike was very knowledgeable about the vehicle, and my daughters need for a family vehicle. M I asked my daughter to go and see Mike at Jake Sweeney. Mike was very knowledgeable about the vehicle, and my daughters need for a family vehicle. Mike got her exactly what she wanted down to the tint on the windows. We thank Mike for "pulling a rabbit out of the hat". I would tell everyone about him. More

Report | Print

Would highly recommend! I am just so pleased with my BRAND NEW JEEP! Michael went above and beyond with his excellent customer service and his eagerness to get me approved. M I am just so pleased with my BRAND NEW JEEP! Michael went above and beyond with his excellent customer service and his eagerness to get me approved. My hopes were down but he made it happen! I would highly recommend Michael to get the job done! More

Report | Print

Great Service Very knowledgeable about the inventory. I would definitely recommend Mr. Gresham when looking to purchase your next car! Great dealership. Great locat Very knowledgeable about the inventory. I would definitely recommend Mr. Gresham when looking to purchase your next car! Great dealership. Great location close to shopping mall. More

Report | Print