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Michael Grasso

Overview Reviews (590) Inventory (438)

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Michael Grasso

Michael Grasso | Page 53

Service Consultant

Acura Of Pembroke Pines

15601 Pines Blvd
Pembroke Pines, FL 33027

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4.6

590 Reviews

Overview Reviews (590) Inventory (438)

Dealership Experience

5 yrs, 5 mos

Industry Experience

24 yrs, 5 mos

Languages Spoken

English

4.6

590 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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590 Reviews of Michael Grasso

February 14, 2022

Dealership Rating

Employee Rating

In and out quickly, clean, courteous and organized. Makes the process painless. Thank you very much. Makes the process painless. Thank you very much. More

by SMELTZER0

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Feb 16, 2022 -

Acura Of Pembroke Pines responded

Thank you for sharing your review! We're looking forward to seeing you next time at Acura of Pembroke Pines!

February 14, 2022

Dealership Rating

Employee Rating

Every time I go to the dealer for service I get an excellent service and a very professional attitude. excellent service and a very professional attitude. More

by 1PANZARDI

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Kevin Gomez

Feb 16, 2022 -

Acura Of Pembroke Pines responded

Thank you! It means a lot to hear that we've earned your business, and we look forward to seeing you next time! - Acura of Pembroke Pines

February 12, 2022

Dealership Rating

Employee Rating

Good job , great attention and people are doing good good service,people in front me give more attention. service,people in front me give more attention. More

by HERNANLUCILA45

Verified Customer

Customer Service

Recommend Dealer

Yes

Other Employees Tagged: Kevin Gomez

Feb 15, 2022 -

Acura Of Pembroke Pines responded

Thank you for the wonderful review of the Acura of Pembroke Pines team! We look forward to seeing you next time!

February 12, 2022

Dealership Rating

Employee Rating

All information available. Friendly environment. Service on time. No surprises. Service person responded all questions. on time. No surprises. Service person responded all questions. More

by OVIDIORF

Verified Customer

Customer Service

Friendliness

Recommend Dealer

Yes

Feb 15, 2022 -

Acura Of Pembroke Pines responded

Thanks for the wonderful feedback about your recent visit here at Acura of Pembroke Pines!

February 11, 2022

Dealership Rating

Employee Rating

Great attention great service pleasant place to be for anything you car needs They work very fast too anything you car needs They work very fast too More

by JUNIOR.JOCK

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jean Louis, Marco Pinto, Eric Ng , Kevin Gomez, Andres Perez, Ron Richardson, Christian Rodriguez

Feb 14, 2022 -

Acura Of Pembroke Pines responded

Thank you for your confidence in the Acura of Pembroke Pines team! We appreciate your support and look forward to your next visit!

February 09, 2022

Dealership Rating

Employee Rating

Michael Grasso took great care of me and my car. Thanks, Mike Always take great care and friendly people at this dealer. Mike Always take great care and friendly people at this dealer. More

by Pablo Guldris

Verified Customer

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

Feb 09, 2022 -

Acura Of Pembroke Pines responded

It's our privilege to serve you, Paul! We're grateful for your business and look forward to your next visit with us here at Acura of Pembroke Pines!

February 09, 2022

Dealership Rating

Employee Rating

I had a pretty standard visit. There was an issue with them initially honoring the coupon that I used though. them initially honoring the coupon that I used though. More

by JLACEY3

Verified Customer

Recommend Dealer

Yes

Feb 09, 2022 -

Acura Of Pembroke Pines responded

Thank you for taking the time to share your experience. I'm happy to hear that everything worked out in the end. See you next time!

February 08, 2022

Dealership Rating

Employee Rating

My Acura receive excellent service, very content with the time it took to complete the oil change time it took to complete the oil change More

by TAIORT18

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Feb 09, 2022 -

Acura Of Pembroke Pines responded

Thank you for your review! We look forward to seeing you next time at Acura of Pembroke Pines!

February 07, 2022

Dealership Rating

Employee Rating

Poor communication When came to pick up carKeys where Poor communication When came to pick up car Keys where misplaced Waited an extra 25 minutes Just paid and got keys No advice or follow up Poor communication When came to pick up car Keys where misplaced Waited an extra 25 minutes Just paid and got keys No advice or follow up on any other service needed From adviser Won’t be back More

by LUCA.VILLAR

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Feb 22, 2022 -

Acura Of Pembroke Pines responded

Hi Luca, We regret that we were unable to make your appointment a five-star experience. We encourage you to please contact our Service Department at (877) 468-9930 to discuss this in more detail. Thank you.

February 04, 2022

Dealership Rating

Employee Rating

The best experience I have had for an oil change. It was quick. I would go back again for the next change. quick. I would go back again for the next change. More

by DD183

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Feb 07, 2022 -

Acura Of Pembroke Pines responded

Thank you for giving us the opportunity to serve you! We look forward to seeing you again next time here at Acura of Pembroke Pines!

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