Michael Grasso | Page 5

It was a great experience. Everything went well fast service and reliable a plus plus Everything went well fast service and reliable a plus plus More

by shaneil.donaldson87 Verified Customer Verified Customer

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I can’t quite figure out why it's my problem that Acura can’t get the right part to replace in my car. I pay over 1k a month and you guys can’t ship the correct piece and thats my fault and problem can’t get the right part to replace in my car. I pay over 1k a month and you guys can’t ship the correct piece and thats my fault and problem More

by JESSNARINE Verified Customer Verified Customer

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The service team is Always pleasant and professional worked with several different service managers all amazing… worked with several different service managers all amazing… More

by ALLYMORG Verified Customer Verified Customer

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My front spoiler was damaged during the wash but they paid for it by the next day. paid for it by the next day. More

by NSXRSX1 Verified Customer Verified Customer

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Timely professional service from start to finish. Not pushy, comfortable waiting area. Great value and caring people Not pushy, comfortable waiting area. Great value and caring people More

by GO719 Verified Customer Verified Customer

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My experience at Acura of Pembroke Pines can be summed up in one name: Kramer Fernandez. He was incredibly kind, went the extra mile, and was always willing to find a solution. In fact, even though we purcha in one name: Kramer Fernandez. He was incredibly kind, went the extra mile, and was always willing to find a solution. In fact, even though we purchased the vehicle back in April and only recently had to bring it in for a technical issue, Kramer was right there to assist us once again. The management and sales team were also excellent—very professional and fair during the negotiation process. I would definitely recommend them 100%. On the service side, the issue was resolved, but it took two weeks and there wasn’t much communication or explanation throughout the process. It feels like the team is still not fully prepared to service electric vehicles. My concern is that the car may experience further issues in the future, since I never had any problems with my previous Acura models, yet this new ZDX already required a two-week stay in the shop. More

by Jhonny0 Verified Customer Verified Customer

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I received excellent service. Easy to set appointment online and very easy to work with in person. Easy to set appointment online and very easy to work with in person. More

by dms2sam Verified Customer Verified Customer

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Always an excellent experience at Accura of Pembroke Pines of Florida. They are wonderful to work with. Pines of Florida. They are wonderful to work with. More

by cydp Verified Customer Verified Customer

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It was a good overall experience quick turnaround time even though I had to wait almost a year for my recall service. even though I had to wait almost a year for my recall service. More

by DAVIDANTHONY080 Verified Customer Verified Customer

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Great experience at Acura of Pembroke Pines. Michael was friendly, professional, and made the entire process smooth and stress-free. He took the time to answer all my questions and made sure I w Michael was friendly, professional, and made the entire process smooth and stress-free. He took the time to answer all my questions and made sure I was completely satisfied. More

by Mayling B Verified Customer Verified Customer

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