Michael Grasso | Page 46

Prompt and courteous service excellent customer service experience I will continue to look for the same quality service experience I will continue to look for the same quality service More

by QUIROGARAUL Verified Customer Verified Customer

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My service advisor Michael Grasso was very attentive and provided exceptional customer service. All the team members there are attentive and friendly. provided exceptional customer service. All the team members there are attentive and friendly. More

by PASCALE.WILDER Verified Customer Verified Customer

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Dealership is good in terms of sales staff. Service drop off was odd. The attendant barely spoke to me. I handed him the keys and he didn’t say “wait inside, someone will be with you” or anythi Service drop off was odd. The attendant barely spoke to me. I handed him the keys and he didn’t say “wait inside, someone will be with you” or anything. I stood around for a while not sure if I needed to provide any info or what. And the entrance to the waiting area is around the corner and through some offices but no one ever said go this way or that way. It was like they just expect you to know where to go what to do next after handing your keys over. Very easy thing to fix just communicate with your customers. More

by JRODRI50 Verified Customer Verified Customer

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Professional. Quick service. Good price for service provided. Wait area is clean and accessible. Every was explained. Quick service. Good price for service provided. Wait area is clean and accessible. Every was explained. More

by CSABBAGHHR Verified Customer Verified Customer

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Dealership is always a fun place to visit. This time the wait was not too long. we were able to visit with Shaun Bradford. This time the wait was not too long. we were able to visit with Shaun Bradford. More

by GENIE CRAFF Verified Customer Verified Customer

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Jordan was very helpful and got my repair done in a timely matter. He was very helpful. They cleaned my car too! timely matter. He was very helpful. They cleaned my car too! More

by DCHAMB10 Verified Customer Verified Customer

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Very poor service Bad communication Hangs up phone No complimentary wash Rude workers Didn’t recognize my car No complimentary wash Rude workers Didn’t recognize my car More

by MARIAVRIL770 Verified Customer Verified Customer

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Front vehicle drop off to pick up I received excellent customer service, especially from the person who helped me out. customer service, especially from the person who helped me out. More

by YAI Verified Customer Verified Customer

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Great customer service. I was able to drop my car and get a loaner within 15. I was able to drop my car and get a loaner within 15. More

by MGMICHEL Verified Customer Verified Customer

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Michael was an exemplary representative who ensured I had a positive service experience. My car is operating smoothly as well. a positive service experience. My car is operating smoothly as well. More

by JONATHAN.SAYRE Verified Customer Verified Customer

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