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Michael Grasso

Overview Reviews (590) Inventory (438)

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Michael Grasso

Michael Grasso | Page 45

Service Consultant

Acura Of Pembroke Pines

15601 Pines Blvd
Pembroke Pines, FL 33027

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4.6

590 Reviews

Overview Reviews (590) Inventory (438)

Dealership Experience

5 yrs, 5 mos

Industry Experience

24 yrs, 5 mos

Languages Spoken

English

4.6

590 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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590 Reviews of Michael Grasso

June 17, 2022

Dealership Rating

Employee Rating

Michael was knowledgeable and great to Work with. He called my old dealership to get more info and was efficient. He called my old dealership to get more info and was efficient. More

by SARAH.PEREZSHAW

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Jun 23, 2022 -

Acura Of Pembroke Pines responded

It's great to hear that Michael made your experience easier, Sarah! Thank you for trusting Acura of Pembroke Pines to provide five-star care! We hope to see you again!

June 15, 2022

Dealership Rating

Employee Rating

They Did a really good job with the service. I have transmission leak that needs to be handled though. I have transmission leak that needs to be handled though. More

by ADYNBELNEAU

Verified Customer

Recommend Dealer

Yes

Jun 15, 2022 -

Acura Of Pembroke Pines responded

Each and every day, we strive to be excellent. Ratings like yours are always our goal! - Acura of Pembroke Pines

June 14, 2022

Dealership Rating

Employee Rating

Fast service and helpful staff. I will be returning to this location. Very pleased no complaints, I will encourage my family and friends to get their service done. I will be returning to this location. Very pleased no complaints, I will encourage my family and friends to get their service done. More

by KELLYASHLEY52

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Jun 15, 2022 -

Acura Of Pembroke Pines responded

Thank you for the five stars, Kelly! We appreciate the kind words and we hope to see you back for all of your future needs. -Acura of Pembroke Pines

June 09, 2022

Dealership Rating

Employee Rating

Was able to get in and out quickly for my oil change and tire rotation. Love that they wash and clean the inside of my car. Great service tire rotation. Love that they wash and clean the inside of my car. Great service More

by MELISA4046

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Jun 09, 2022 -

Acura Of Pembroke Pines responded

We're glad we could get your vehicle out quickly and return it to you sparkly clean! Thank you for choosing Acura of Pembroke Pines!

June 06, 2022

Dealership Rating

Employee Rating

Acura of South Florida always treats me with honesty and respect. I feel very confident when I deal with management, sales and service, knowing my car is in great hands. I’ve been their client since 1991. respect. I feel very confident when I deal with management, sales and service, knowing my car is in great hands. I’ve been their client since 1991. More

by jjrs18

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Michael Chan, Scott Ticker, Jordan Ferber, Jean Louis, Marco Pinto , Camilo Torregroza

Jun 06, 2022 -

Acura Of Pembroke Pines responded

Thank you for the five stars! We appreciate the loyalty and we hope to see you here for many more years to come. -Acura of Pembroke Pines

June 04, 2022

Dealership Rating

Employee Rating

This was my 1st visit to this service center. The representatives were kind, friend, and professional The representatives were kind, friend, and professional More

by ANTHONY.DANDRADE

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jean Louis , Kevin Gomez, Christian Rodriguez

Jun 06, 2022 -

Acura Of Pembroke Pines responded

Thank you for the five stars, Anthony! We appreciate the kind words and we hope to see you here at Acura of Pembroke Pines for many future visits to come.

June 02, 2022

Dealership Rating

Employee Rating

I have never had a negative experience at their service department or at the dealership and personnel department or at the dealership and personnel More

by jctegan

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Jun 03, 2022 -

Acura Of Pembroke Pines responded

Thank you for the five-star review! We appreciate the kind words, and we hope to see you here again!

June 01, 2022

Dealership Rating

Employee Rating

They did a great job with the service. Overall thank you again for the service Overall thank you again for the service More

by jsal82

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jean Louis, Marco Pinto, Eric Ng , Kevin Gomez, Andres Perez, Ron Richardson, Christian Rodriguez

Jun 01, 2022 -

Acura Of Pembroke Pines responded

Thank you for the positive review, we appreciate it. We hope to see you here at Acura of Pembroke Pines for all of your future automotive needs!

May 31, 2022

Dealership Rating

Employee Rating

Enjoyed the service, and service advisor was very friendly. He was helpful in letting me know about about my car. friendly. He was helpful in letting me know about about my car. More

by Jason Price

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Ray

Jun 01, 2022 -

Acura Of Pembroke Pines responded

Hi Jason, thank you for taking the time to share your experience working with our all-star service team! We look forward to seeing you next time at Acura of Pembroke Pines!

May 30, 2022

Dealership Rating

Employee Rating

Great service, professional staff, very clean service deptartment and waiting room, they are good at what they do. deptartment and waiting room, they are good at what they do. More

by fwfastbreak

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

May 31, 2022 -

Acura Of Pembroke Pines responded

Thank you for the five stars! We hope to see you here at Acura of Pembroke Pines for all of your future automotive needs.

May 31, 2022 -

fwfastbreak responded

This is the only dealer i will bring my car to.

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