Michael Grasso
Michael Grasso at Acura Of Pembroke Pines

Michael Grasso | Page 37

Service Consultant

Acura Of Pembroke Pines

15601 Pines Blvd
Pembroke Pines, FL 33027

Contact Me
4.6
590 Reviews

Dealership Experience

5 yrs, 5 mos

Industry Experience

24 yrs, 5 mos

Languages Spoken

English English

4.6

590 Reviews

Write a Review

590 Reviews of Michael Grasso

October 27, 2022

Dealership Rating
Employee Rating

I was waiting for 2 hours to have my car serviced. When I went to asked my advisor, he said it was coming out of the wash. I decided to pay for my service and wait for it to come out. The young guy wh More

by SABRINA.MORFA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Oct 27, 2022

Acura Of Pembroke Pines responded

Hello Sabrina, thank you for sharing your review. We will address your comments with our team to ensure this does not happen again.

October 25, 2022

Dealership Rating
Employee Rating

Every time I go, the staff is always professional and friendly. My wait time is always reasonable More

by RDELACRUZ1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ron Richardson

Oct 26, 2022

Acura Of Pembroke Pines responded

Thank you for your 5-stars! We're so happy that we provided you with an efficient service visit! -Acura of Pembroke Pines

October 15, 2022

Dealership Rating
Employee Rating

It’s an excellent dealership. I purchased many cars from them. I also have my cars serviced there, and they were very punctual and professional. I highly recommend Acura of Pembro More

by BENJAMINESANCHEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 17, 2022

Acura Of Pembroke Pines responded

Thank you for your review, Ben! We're so happy that we earned your 5-stars during your recent visit! -Acura of Pembroke Pines

October 15, 2022

Dealership Rating
Employee Rating

To my surprise, no waiting, very profesional, patience with my ignorance in cars and over all I will go back. More

by DEBPONCE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 17, 2022

Acura Of Pembroke Pines responded

Thank you for visiting Acura of Pembroke Pines! We appreciate your positive feedback and look forward to serving you again in the future!

October 13, 2022

Dealership Rating
Employee Rating

Fast , Reliable and Friendly Customer Service. I would recommend servicing your Acura Vehicle here. Thank you More

by MS.BIANCA.ASTORGIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 14, 2022

Acura Of Pembroke Pines responded

Thank you for choosing Acura of Pembroke Pines! We hope you share your experience with friends and family!

October 10, 2022

Dealership Rating
Employee Rating

The dealership is great all ways on time friendly staff and they offer excellent service thanks to Mike great man. More

by GMDALLEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Micheal Grasso

Oct 11, 2022

Acura Of Pembroke Pines responded

Thank you for being an Acura of Pembroke Pines customer! Mike & the team appreciate your support and look forward to seeing you next time!

Oct 11, 2022

GMDALLEN responded

Thank you for your service keep up the good job.

October 10, 2022

Dealership Rating
Employee Rating

Great dealership, excellent customer service and my vehicle came out very fast and looked great as well More

by COURTG225
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 11, 2022

Acura Of Pembroke Pines responded

Thanks for the five stars! We hope to see you back here at Acura of Pembroke Pines for all of your future automotive needs!

October 09, 2022

Dealership Rating
Employee Rating

I only need one word AWESOME but since you insist on fifteen words let's add amazing, quality, professional to the list as well. More

by HUSANIWILSON08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 11, 2022

Acura Of Pembroke Pines responded

Thank you for taking the time to share this wonderful feedback! We appreciate your business and hope to see you again next time here at Acura of Pembroke Pines!

October 08, 2022

Dealership Rating
Employee Rating

Quick efficient and easy. Staff was friendly and willing to help. Got a follow up call the make sure everything was running well More

by keanowright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jean Louis, Marco Pinto, Eric Ng , Kevin Gomez, Andres Perez, Ron Richardson, Christian Rodriguez

Oct 10, 2022

Acura Of Pembroke Pines responded

Thank you for visiting Acura of Pembroke Pines! Our team looks forward to serving you again in the future!

October 06, 2022

Dealership Rating
Employee Rating

Some of the parts change can be done easily by customer itself but they are not suggesting and charging labor unreasonable. Example- cabin filter and engine filter. More

by Prabu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Oct 06, 2022

Acura Of Pembroke Pines responded

Thanks for taking the time to share this feedback. Please contact our Service Department at (877) 468-9930 if you'd like to discuss these concerns in greater detail.

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