Michael Grasso
Michael Grasso at Acura Of Pembroke Pines

Michael Grasso | Page 35

Service Consultant

Acura Of Pembroke Pines

15601 Pines Blvd
Pembroke Pines, FL 33027

Contact Me
4.6
590 Reviews

Dealership Experience

5 yrs, 5 mos

Industry Experience

24 yrs, 5 mos

Languages Spoken

English English

4.6

590 Reviews

Write a Review

590 Reviews of Michael Grasso

November 19, 2022

Dealership Rating
Employee Rating

Prompt, clean, polite, thorough, comfortable, knowledgeable, eager, friendly, nearby, well staffed, well stocked, bright, available More

by JHUNN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 21, 2022

Acura Of Pembroke Pines responded

Thank you for your excellent review! -Acura of Pembroke Pines

Nov 21, 2022

JHUNN responded

I had a very good service experience.

November 17, 2022

Dealership Rating
Employee Rating

Prompt service for second visit there. Clean environment and friendly personnel. Need check off list when car is brought in. More

by PEARLIECLARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Camilo Torregroza

Nov 18, 2022

Acura Of Pembroke Pines responded

Thank you for the kind words. We hope to see you back here for a five-star experience next time, Pearlie! - Acura of Pembroke Pines

November 15, 2022

Dealership Rating
Employee Rating

The staff is very respectful courteous efficient and very knowledgeable I love taking my car in for service 👍👍👍 More

by CHARMAINE31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jean Louis , Rayon Thompson 5 stars all the way 👍👍👍

Nov 16, 2022

Acura Of Pembroke Pines responded

We're happy to hear that you love visiting us for your service needs, Charmaine! Thank you for being a loyal Acura of Pembroke Pines customer!

November 14, 2022

Dealership Rating
Employee Rating

Best service I always experienced every time I go and comfortable waiting lounge and the staff are very polite. More

by Dj9pauleene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 15, 2022

Acura Of Pembroke Pines responded

We appreciate your wonderful five-star review! Thank you for being an Acura of Pembroke Pines customer!

November 14, 2022

Dealership Rating
Employee Rating

My service advisor Mike greeted me under 5 minutes of my arrival. He listened to my vehicle issue and assumed it must be simple and no diagnostic is needed unless they find a bigger problem. As he guessed i More

by Bobby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 15, 2022

Acura Of Pembroke Pines responded

Thank you for sharing your experience, Bobby! We're happy to hear Mike took great care of you during your recent visit and we appreciate you recommending him to others. Take care and thanks again for your business, from all of us here at Acura of Pembroke Pines!

November 12, 2022

Dealership Rating
Employee Rating

I have been happy with this dealership for the past 20 years. Everyone is helpful, professional and pleasant. More

by cydp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 14, 2022

Acura Of Pembroke Pines responded

Thank you for your loyal business! We're truly grateful for all of your support over the past 20 years and look forward to your next visit with us here at Acura of Pembroke Pines!

November 10, 2022

Dealership Rating
Employee Rating

Great service. Car was ready early and job was completed efficiently. Advisor was nice and professional More

by ELIASCORREAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jean Louis, Marco Pinto, Eric Ng , Kevin Gomez, Andres Perez, Ron Richardson, Christian Rodriguez

Nov 11, 2022

Acura Of Pembroke Pines responded

Thank you for the kind review! It was a pleasure having you visit us here at Acura of Pembroke Pines and we hope to see you again in the future!

November 09, 2022

Dealership Rating
Employee Rating

This is the Best service department ever! Thanks for your help, we can always count on Acura of Pembroke Pines. More

by SFLIMOPEREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jean Louis, Marco Pinto, Eric Ng , Kevin Gomez, Andres Perez, Ron Richardson, Christian Rodriguez

Nov 10, 2022

Acura Of Pembroke Pines responded

We're so happy to see this wonderful five-star review! Thank you for being an Acura of Pembroke Pines customer!

November 07, 2022

Dealership Rating
Employee Rating

Excellent and professional customer service representative. Mike was attentive and informative. Got me in and out quickly. I appreciate his service. More

by IVANHALL63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 08, 2022

Acura Of Pembroke Pines responded

Mike and our team are so appreciative of your kind review, Ivan! We hope that you come back to visit our service center for all your maintenance needs and look forward to another five-star experience next time! Thank you! - Acura of Pembroke Pines

November 07, 2022

Dealership Rating
Employee Rating

Michael was outstanding on its service! Kind and attentive! Congrats for having him on the Team More

by mbmello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 08, 2022

Acura Of Pembroke Pines responded

Thank you for rating Michael and our service team five stars! We look forward to assisting you again during your next visit to the Acura of Pembroke Pines service center!

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