Michael Grasso | Page 34
Service Consultant
Acura Of Pembroke Pines
15601 Pines Blvd
Pembroke Pines, FL 33027
Dealership Experience
5 yrs, 5 mos
Industry Experience
24 yrs, 5 mos
Languages Spoken
English
590 Reviews
Write a Review590 Reviews of Michael Grasso
December 04, 2022
They identified an issue with my audio system of my vehicle but because it was not severe enough they insisted to open a warranty claim. While not all songs will cause an issue, as a musician and sou vehicle but because it was not severe enough they insisted to open a warranty claim. While not all songs will cause an issue, as a musician and sound engineer, where I constantly to sit in my office of 4+ studio monitors, I can certainly tell if there is static coming from the mid- low range especially if those frequencies have higher gain which I can easily prove. The fact that this is an issue is an ear-sore and though I can’t continue to resolve was more so problematic. More
December 03, 2022
Did not have any loaners cars for me when I left my car to be serviced to be serviced More
Other Employees Tagged: Jean Louis, Marco Pinto, Eric Ng , Kevin Gomez, Andres Perez, Ron Richardson, Christian Rodriguez
December 03, 2022
Service was fast and efficient very professional it didn’t take long at all thanks didn’t take long at all thanks More
Other Employees Tagged: Jean Louis, Marco Pinto, Eric Ng , Kevin Gomez, Andres Perez, Ron Richardson, Christian Rodriguez
December 02, 2022
Friendly. Clean, helpful, attentive, efficient, quick, talented, great customer service, on time and also smiles Clean, helpful, attentive, efficient, quick, talented, great customer service, on time and also smiles More
Other Employees Tagged: Jean Louis, Marco Pinto, Eric Ng , Kevin Gomez, Andres Perez, Ron Richardson, Christian Rodriguez
November 28, 2022
I get the attention and service that i come for and that is why i prefer this dealership. They went out of the way to get the part that is on back order and got it from another dealership to fulfil my servi is why i prefer this dealership. They went out of the way to get the part that is on back order and got it from another dealership to fulfil my service. More
Other Employees Tagged: JORGE RAMIREZ
November 25, 2022
Outstanding service advisor who listens to what you have to say. I was scheduled for service at a different dealership and they canceled my service, since I moved to Hollywood I decided to call Acura of P to say. I was scheduled for service at a different dealership and they canceled my service, since I moved to Hollywood I decided to call Acura of Pembroke Pines for service. The advisor Mike was wonderful and was able to do my service the day I called. More

