Michael Gonzales
Michael Gonzales at McDonough Hyundai
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Michael Gonzales

Sales Professional

McDonough Hyundai

1785 Avalon Pkwy
McDonough, GA 30253

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3 Reviews

Started my professional career as a Combat Medic in the United States Army. Stationed at the Pentagon for four years. After the military I started a career in the automotive industry, starting in sales and moving to sales management. I also spent a few years working on the banking side of the business as a underwriter and Dealer rep. I've learned that no matter what position in this industry you hold, we are all customer service agents providing an iconic, exceptional experience for the customer that we serve each and everyday.

Dealership Experience

10 mos

Industry Experience

30 yrs, 5 mos

Specialties & Trainings

JM&A School for business managers, Sales Training, Marketing, Handling Objections. Sales Process

not yet
rated

3 Reviews

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3 Reviews of Michael Gonzales

October 24, 2024

Dealership Rating
Employee Rating

Horrible, liars, selling junk used cars! Sold a 18 Tucson 4 months 700 miles motor gone!! They’re doing nothing!!!! Steer clear of this place!!! More

by felicias888
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Oct 27, 2024

McDonough Hyundai responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Michael Austin Owner Loyalty Manager 470-713-7468 maustin@mcdonoughhyundai.com

Oct 29, 2024

felicias888 responded

I have called and sent you numerous emails with no response! This dealership has had this car since oct 8 it’s confirmed the motor needs to be replaced! Still no call back from you! I need a car sir! That’s why we bout a car from you to drive, here I am stuck with no vehicle the least you could do is give me a loaner! I still have to work so I can make payments on the hunk of junk yall sold us! I’ve spent 800.00 on a rental for 2 weeks I’m broke I cannot afford another 2 week rental! Please call me 678-603-7877 or 478-508-9788

August 04, 2024

Dealership Rating
Employee Rating

They are very good and nice people I really appreciate all what they did to help me in that car More

by purcilaw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 05, 2024

McDonough Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing McDonough Hyundai! Michael Austin Owner Loyalty Manager 470-713-7468

July 17, 2024

Dealership Rating
Employee Rating

The dealership was a nice clean environment. I made an appointment with Michael and he was able to assist me on his day off! Great salesman, great work! More

by BMRAWLINGS24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Willie Fisher, Gregory Stafford

Jul 17, 2024

McDonough Hyundai responded

Thanks for your feedback on your recent visit to McDonough Hyundai. It's great to hear that Michael was able to assist you and that you had such a positive experience. Michael Austin Owner Loyalty Manager 470-713-7468

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