Michael Gaines

I had a fuel pump installed. It cost 4x more then it should have. I got my vehicle back after it was “fixed”. I had to take it back to the dealership next day because it did not It cost 4x more then it should have. I got my vehicle back after it was “fixed”. I had to take it back to the dealership next day because it did not want to start because the tech didn’t clear the fault codes that were set in the computer. I was promised a courtesy vehicle at 7:30 am, it took 45 minutes to go 4 miles to downtown Rochester. If my vehicle broke down in front of any Penz dealership, I’d physically push the vehicle to almost any other shop to have the work done. Both of my Penz dealership experiences have been awful. More

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