Michael Fuller

I purchased a used Murano here (2021 with only 8400 miles). We noted a chip in the paint and several scratches. Unlike dealerships in the past, they offered to take care of it for me. I have had great miles). We noted a chip in the paint and several scratches. Unlike dealerships in the past, they offered to take care of it for me. I have had great communication with the team (Big Red aka Michael and Felicia)! They made special arrangements for the vehicle to be done on my schedule and always do what they say they will! More

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I had an excellent experience at Sanford Volkswagen of Orlando! Michael, the salesman, Ben, the finance manager and Felicia really made my experience at this dealership. Awesome! Thank you guys and Orlando! Michael, the salesman, Ben, the finance manager and Felicia really made my experience at this dealership. Awesome! Thank you guys and have a great holiday! George Murphy! More

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On 1-31-24 I purchased a 2020 Lexus LS 500 from this dealership and the 4 wheels has "road rash/curb scrapes" so as part of my deal I received a "we owe" from the dealership to have the 4 wheels repaire dealership and the 4 wheels has "road rash/curb scrapes" so as part of my deal I received a "we owe" from the dealership to have the 4 wheels repaired. The person assigned to do the repair said he was unable to do it bc the wheels were chrome so I spoke with my salesperson who spoke with management who offered a $350 check to be sent to me instead. To date, I still have not received this check (over 60 days now), I have made over 20 texts and numerous calls and left voicemails. Please be aware of this dealership and these unscrupulous business practices. I am now trying to contact the dealer to initite the arbitration process to settle this unresolved issue. Worst experience I've ever encountered at a dealership. More

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