Michael Fuentes

We were pleased with our experience buying a car at Preferred. Michael was helpful and patient during the process of selecting our Ford Edge. Preferred. Michael was helpful and patient during the process of selecting our Ford Edge. More

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Great customer service and make u feel at home. I will be going back there I will be going back there More

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Quick and easy. Killer deal on a practically new car. Several thousand less than nearby competitors and $6000+ under blue book for a certified car that came with a 1 Killer deal on a practically new car. Several thousand less than nearby competitors and $6000+ under blue book for a certified car that came with a 100,000 mile warranty. More

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Mike and Jake were extremely helpful and made the whole process simple. I highly recommend! process simple. I highly recommend! More

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I went in looking for an exact vehicle, Mike was communicative on every step of the process, he was welcoming & helpful. The other staff that was a part of the process came & introduced themselves communicative on every step of the process, he was welcoming & helpful. The other staff that was a part of the process came & introduced themselves making it a great experience! More

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Saw what I wanted online. Came in to look and the made things quick and easy. Came in to look and the made things quick and easy. More

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Mike F and team were amazing. Price was beat in 200 miles. Fast and friendly service. Thank you!! Price was beat in 200 miles. Fast and friendly service. Thank you!! More

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They worked with me through all of my questions and were so nice about it all so nice about it all More

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Mike was friendly, helpful, and didn’t give up when things didn’t go as planned. He made the long process more enjoyable and help ease my anxiety. I would recommend Mike to anybody looking for a great things didn’t go as planned. He made the long process more enjoyable and help ease my anxiety. I would recommend Mike to anybody looking for a great guy with a great reputation! More

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The car is nice I got but the way they weren’t upfront with me about paying 6200 for GAP insurance and a warranty is horrible. It was never verbalized to me the warranty and GAP insurance would be 6200. A with me about paying 6200 for GAP insurance and a warranty is horrible. It was never verbalized to me the warranty and GAP insurance would be 6200. Also I didn’t get any information on the warranty and what my plan covered and not covered. Then on top of that, the manager said they can’t cancel the GAP insurance and warranty even though I bought this car 5 days ago and haven’t made any payments yet! They aren’t even the ones who cancel it, they just have to sign the cancellation forms and send them to the companies so they can cancel them and refund me. Make sure to read every paper you sign which is something I should have done more thoroughly. All these car places are the same, wanting to get the most money out of you! It makes no sense a 32k car went up to 41k. Even my bank that gave me a lower interest rate was wondering why it jumped up so high. Also, after leaving the lot, my parents called my bank I bank with to get me a better interest rate because preferred said my bank was offering me a higher interest rate than the bank they recommended. Later when I called back to voice my concerns with the manager, he said I wasn’t even approved for my bank, so clearly there’s conflicting statements among the team. Also, my car is a certified pre owned car and apart of the 100,000 mile warranty so I shouldn’t even be paying extra for a third party extended warranty if the manufacturer warranty is extended since the car is a CPO. More

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