Michael Fletcher

They had treated me well from start to finish. I usually had my ex partner do all of this process for me, so it was a bit intimidating but they had patience. Thank you! I usually had my ex partner do all of this process for me, so it was a bit intimidating but they had patience. Thank you! More

by jbanuelos1988 Verified Customer Verified Customer

Report | Print

Very helpful and listened to what we were looking for. Very friendly and cuteous personnel. Very friendly and cuteous personnel. More

Report | Print

They didn’t pressure me into buying a vehicle. Everyone was extremely nice and welcoming. They made the process streamline. The dealership is also very clean. Everyone was extremely nice and welcoming. They made the process streamline. The dealership is also very clean. More

by cliffordbridget6 Verified Customer Verified Customer

Report | Print

It was fine. A lot of haggling but we finally got the deal done. thank you. A lot of haggling but we finally got the deal done. thank you. More

by caccavar Verified Customer Verified Customer

Report | Print

Bought a used car there about 3 weeks ago. I have purchased dozens of cars at many different dealers in 4 states over the years and this process was the worst. They tried to stick me with a $ I have purchased dozens of cars at many different dealers in 4 states over the years and this process was the worst. They tried to stick me with a $1700 reconditioning fee on top of the sale price. Also a $109 oil change fee. I chewed the recon fee down to $100. I got the oil change fee removed as an electric car has no oil. I wonder how many people are so happy about a new car and overlook such items. Jessica the salesperson was nice enough but knew nothing about the car. Maybe you do some homework before your customer comes in. Due to a paperwork change the dealership owed me over $2200 which I had overpaid. I just assumed that they would have a check for me when I picked up the car. That was not the case. Dominick the Finance Manager said it would take 2 days and I could pick up my check. Don't promise and under deliver. It took 15 days to get my refund and I had to hound them. On top of all that there were 2 recalls on the car that were not taken care of. The car is a Hyundai and I know that they can't do the recall. The Hyundai dealer is right next door . You could have taken care of that for your new customer. Have you ever heard of customer service. I had to drop the car off for the day get shuttled back and forth and have no car for the better part of a whole day. Terrible sale process. Beware, make sure you review all the numbers before you sign anything. More

Report | Print