Michael Fisher

Absolute swindlers. Master Toyota technician completely destroyed my brand new 2024 tundra. Put me and my family at risk by bot a brake line when a lift kit was put on T Master Toyota technician completely destroyed my brand new 2024 tundra. Put me and my family at risk by bot a brake line when a lift kit was put on Toyota OEM parts by a Toyota Master technician. Confronted the dealership and they put their heads in the sand had to get Toyota corporate involved for multiple issues with the botched install of the Lift kit which was put on before I purchased the vehicle brand new. After dealing with Toyota corporate for several months my truck was repaired. The case manager for Toyota and several other representatives, Toyota corporate, stated that Midland Toyota has multiple corporate complaints due to botched installs and countless other issues. Do yourself a favor and do not even give this dealership a second glance. With all the issues that Toyota is going through right now do you want a dealership that’s gonna work with you not one it’s gonna run away at the first sign of a problem. they’re only job at this dealership is to overcharge you for their vehicles and then they’re done with you. Absolutely disgusting customer service and accountability. More

Report | Print

Knowledgeable, Friendly I have never been disappointed. Great customer service and not a lengthy visit. Great customer service and not a lengthy visit. More

Report | Print

People that work there are efficient, courteous and as always dont have to wait long for car servive always dont have to wait long for car servive More

Report | Print

We would like to thank Jordan LaFranca for his excellent customer service and Michael Fisher for along sure we were happy with our purchase! It was a fun experience buying our new 4Runner! customer service and Michael Fisher for along sure we were happy with our purchase! It was a fun experience buying our new 4Runner! More

Report | Print

I got my new car scheduled maintenance done oil change rotate tires check all fluids they always do a great job on Rotating the tires never leave any chips on my rims or anything there it’s a great crew t rotate tires check all fluids they always do a great job on Rotating the tires never leave any chips on my rims or anything there it’s a great crew thank you guys so much I will definitely be back More

Report | Print

Jordan is the only person I contact when it’s time to buy a vehicle. (I think I’ve bought 4 or 5 from him). He is thorough, professional, straightforward, knowledgeable and finds exactly what I’m looking f a vehicle. (I think I’ve bought 4 or 5 from him). He is thorough, professional, straightforward, knowledgeable and finds exactly what I’m looking for every time. He is the best! More

Report | Print

Jordan is awesome! I would recommend him to anyone! Kind and caring! He made me feel comfortable buying a car, which we all know can be a not so fun experience. Thanks again Jordan for being so awesome! and caring! He made me feel comfortable buying a car, which we all know can be a not so fun experience. Thanks again Jordan for being so awesome! More

Report | Print

I worked with Brandon Granado and couldn't have been any happier ! Brandon was Professional , Informative and Courteous . I told him what I wanted and expected and he worked very hard and Made It Happen! happier ! Brandon was Professional , Informative and Courteous . I told him what I wanted and expected and he worked very hard and Made It Happen! I was amazed how knowledgeable he was and Brandon stayed on the job until the deal was made and he handed my husband and I the keys ! It was a refreshing and informative experience. Believe me when I say Brandon listens to you ! I highly recommend Toyota of Midland and Brandon Granado ! More

Report | Print

Jordan is my go to guy. I have bought 4Tundras, a Rav4 and a Corrola. Jordan is a expert in his field. He has always treated me with respect and I feel that he is My number one sales person at Toyota of M and a Corrola. Jordan is a expert in his field. He has always treated me with respect and I feel that he is My number one sales person at Toyota of Midland More

Report | Print

They didn’t catch the nail in my tire the first two times I brought it. They kept telling me the pressure is dropping because it’s cold outside. The pressure doesn’t drop by 10 in only one tire. The third ti I brought it. They kept telling me the pressure is dropping because it’s cold outside. The pressure doesn’t drop by 10 in only one tire. The third time I brought it in (I was due for a tire rotation), I told them it’s still leaking air. Once again, they tell me nothing is wrong. They finally sent it back to the tech and he found a nail. (It’s been 4 months at this point that I’ve been driving with a nail in the sidewall of my tire). I also had them look at my door lock. They spilled purple oil/lubricant over my floor mat from this. I brought it to their attention when I came back for them to replace the tire and door lock. They said they would clean it up. They didn’t. Had my dog gotten into this, it could have killed her. After 2.5 hours of waiting, I go look for my car and they weren’t even going to replace the correct tire. I asked to speak with Michael the manager, and he was able to help me out. As for the others, they were all walking around eating lunch from the back. Not even bothering to check on my car for me. I had to tell them he was replacing the wrong tire. I wish I could remember the name of the service advisor. Lucky for them. More

Report | Print