Dealership Experience
3 yrs, 7 mos
Industry Experience
11 yrs, 3 mos
94 Reviews
Write a Review94 Reviews of Michael Featherstone
November 13, 2024
Michael and all the folks at Lexus were tremendously helpful in making my purchase of a 2025 Lexus ES 350. They made it very easy and the whole process was a pleasure - thanks! helpful in making my purchase of a 2025 Lexus ES 350. They made it very easy and the whole process was a pleasure - thanks! More
November 09, 2024
Everyone was extremely helpful in the fullest capacity. Very knowledgeable and professional. No pressure tactics either. Very knowledgeable and professional. No pressure tactics either. More
Other Employees Tagged: Erica Pollino, Marcus Atkins, Herb Mills III
October 03, 2024
Michael was extremely professional throughout the entire process of purchasing my car. From the moment I put down the deposit until a year later when the car was delivered, he kept me informed about entire process of purchasing my car. From the moment I put down the deposit until a year later when the car was delivered, he kept me informed about the timeline and delivery status. After the purchase, he patiently showed me how to use all the features of my new car. He even followed up with a phone call to ensure I remembered everything and asked if I had any additional questions, assuring me he would be available for further assistance. His professionalism and attention to detail were exceptional. More
Other Employees Tagged: Doug Gilmer
September 29, 2024
Everyone at NorthSide was easy to work with and Michael explained all the features and accessories on my 2024 LC500 very well. The dealership was easily accessible from the highway and large enough for me explained all the features and accessories on my 2024 LC500 very well. The dealership was easily accessible from the highway and large enough for me to pull my trailer into your lot to load my car onto and bring it back home to Dallas. Sincerely Michael S More
Other Employees Tagged: Jeff Cullingford
September 17, 2024
A wonderful experience with no hassle! I purchased a new car in about 2 hours! I purchased a new car in about 2 hours! More
Other Employees Tagged: Clayton Lewis
September 04, 2024
Very helpful salesman and great customer service took time to explain the car electronics features time to explain the car electronics features More
Other Employees Tagged: Mason Wroten
July 24, 2024
I ordered my GX 550 over a year ago and it finally arrived. Victoria was a pleasure to deal with throughout the entire process from placing my deposit to making selections and answering my questions. arrived. Victoria was a pleasure to deal with throughout the entire process from placing my deposit to making selections and answering my questions. She kept me informed as to when my vehicle would arrive and put me in contact with Mike to close the deal since she ended up going on vacation when my vehicle arrived. More
Other Employees Tagged: Victoria DeHoyos
July 23, 2024
Erica was very helpful in getting everything organized for me to buy the car. Michael made the process of picking up the car very smooth. for me to buy the car. Michael made the process of picking up the car very smooth. More
Other Employees Tagged: Erica Pollino
June 18, 2024
Michael and Erica were excellent! The service is exactly what we were looking for. We look forward to the Lexus experience. The service is exactly what we were looking for. We look forward to the Lexus experience. More
Other Employees Tagged: Erica Pollino, Caleb Vario , David Trice
May 11, 2024
I am a new Lexus owner! I got the chance to work with Erica who helped me from start to finish. One of the easiest car purchasing process I’ve had in a long time. I cannot r I got the chance to work with Erica who helped me from start to finish. One of the easiest car purchasing process I’ve had in a long time. I cannot recommend her and Northside Lexus enough. If you’re in the market for a new vehicle, please give Lexus Northside a call and ask for Erica! More
Other Employees Tagged: Erica Pollino, Caleb Vario