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Michael Featherstone
Refer Me
98 Reviews
Dealership Experience
3 yrs, 10 mos
Industry Experience
11 yrs, 6 mos
98 Reviews
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98 Reviews of Michael Featherstone
January 28, 2025
Great experience with NS Lexus. On a wait list for approx. 2mo for a GX550 (after being told it may be up to 6mo) and got the call. Michael Featherstone was easy to work with - no n On a wait list for approx. 2mo for a GX550 (after being told it may be up to 6mo) and got the call. Michael Featherstone was easy to work with - no nonsense, and great communication throughout the entire process. They treated me good on my trade and financing was a breeze. Will definitely be a return customer. More
by mtwilliams80
Verified Customer
January 13, 2025
Overall, happy with our experience purchasing our second new car from Northside Lexus. We will be back for our future new car needs. Michael was very nice and enjoyed working with him. new car from Northside Lexus. We will be back for our future new car needs. Michael was very nice and enjoyed working with him. More
by djpetruska65
December 27, 2024
From the moment I stepped into Northside Lexus, Micheal made me feel welcomed and valued. He took the time to understand my needs and preferences, guiding me through the entire process with patience and ex made me feel welcomed and valued. He took the time to understand my needs and preferences, guiding me through the entire process with patience and expertise. His knowledge of the Lexus lineup is impressive, and he helped me find the perfect model that suited my lifestyle. The upgrade process was seamless, and I appreciated how he explained all the features and technology in my new car. Micheal was always available for any questions I had, making sure I felt confident in my decision. The dealership itself has a great atmosphere, and the staff is friendly and professional. Overall, I highly recommend Micheal Featherstone at Northside Lexus for anyone looking to purchase a new vehicle. Thank you, Micheal, for making this such a positive experience! More
by cmedrano14
December 01, 2024
Quick and easy process. Explained all payment options and answered all questions. I would recommend. Explained all payment options and answered all questions. I would recommend. More
by rhondacarr2002
Other Employees Tagged: Erica Pollino, Jeff Cullingford
November 13, 2024
Michael and all the folks at Lexus were tremendously helpful in making my purchase of a 2025 Lexus ES 350. They made it very easy and the whole process was a pleasure - thanks! helpful in making my purchase of a 2025 Lexus ES 350. They made it very easy and the whole process was a pleasure - thanks! More
by dshaw9
November 09, 2024
Everyone was extremely helpful in the fullest capacity. Very knowledgeable and professional. No pressure tactics either. Very knowledgeable and professional. No pressure tactics either. More
by gri90
Other Employees Tagged: Erica Pollino, Marcus Atkins, Herb Mills III
October 03, 2024
Michael was extremely professional throughout the entire process of purchasing my car. From the moment I put down the deposit until a year later when the car was delivered, he kept me informed about entire process of purchasing my car. From the moment I put down the deposit until a year later when the car was delivered, he kept me informed about the timeline and delivery status. After the purchase, he patiently showed me how to use all the features of my new car. He even followed up with a phone call to ensure I remembered everything and asked if I had any additional questions, assuring me he would be available for further assistance. His professionalism and attention to detail were exceptional. More
by CORNELLIA.ANGELLE
Other Employees Tagged: Doug Gilmer
September 29, 2024
Everyone at NorthSide was easy to work with and Michael explained all the features and accessories on my 2024 LC500 very well. The dealership was easily accessible from the highway and large enough for me explained all the features and accessories on my 2024 LC500 very well. The dealership was easily accessible from the highway and large enough for me to pull my trailer into your lot to load my car onto and bring it back home to Dallas. Sincerely Michael S More
by mstoyanoff
Other Employees Tagged: Jeff Cullingford
September 17, 2024
A wonderful experience with no hassle! I purchased a new car in about 2 hours! I purchased a new car in about 2 hours! More
by ASHAKPINCKNEY
Other Employees Tagged: Clayton Lewis
September 04, 2024
Very helpful salesman and great customer service took time to explain the car electronics features time to explain the car electronics features More
by DANYALCARESE502
Other Employees Tagged: Mason Wroten
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