Michael Eckard
Service Advisor
McLarty Daniel Chrysler Dodge Jeep Ram of Bentonville
2201 SE Moberly Lane
Bentonville, AR 72712
5 Reviews
Write a Review5 Reviews of Michael Eckard
January 04, 2025
All sales associates were very polite and helpful paperwork was ready and did not take long to finalize paperwork paperwork was ready and did not take long to finalize paperwork More
Other Employees Tagged: Doug Foltz, Billy Parrish, Jason Hooe, Paige DiCarlo, Sierra Barnett
January 04, 2025
Dry friendly people they answered all our questions and had answers for our concerns about the vehicle had answers for our concerns about the vehicle More
Other Employees Tagged: Doug Foltz, Billy Parrish, Jason Hooe, Ty Turney, Paige DiCarlo, Keifer Baumann, Sierra Barnett
October 12, 2024
The service department is horrible. I scheduled an appointment for 10:00, showed up at 09:30 and checked in. The advisor informed me it would be 1 hour and 45 minutes to get my vehicle I scheduled an appointment for 10:00, showed up at 09:30 and checked in. The advisor informed me it would be 1 hour and 45 minutes to get my vehicle back. I was there for an oil change and tire rotation. At 12:00, I still havent seen my vehicle and no one came out to talk to me. I went to the service counter and spoke with the advisor to get an update about my vehicle. The advisor went to the shop and came back to tell me it was going to be another 1.5 - 2 hours longer before they could get to my vehicle because they were short handed. I left with my vehicle not being serviced and my entire morning being wasted. Also, all of the advisors have poor customer service skills and act annoyed when someone comes to the counter. More
Other Employees Tagged: Ty Turney
January 14, 2024
Ben Royal always goes above and beyond to help when purchasing a new vehicle. We always go to him because he makes the process fast and easy, and this is our 3rd purchase and have not had any issues! purchasing a new vehicle. We always go to him because he makes the process fast and easy, and this is our 3rd purchase and have not had any issues! More
Other Employees Tagged: Chris Self , Ben Royal