Michael Dzurnak
Michael Dzurnak at Torrington Toyota

Michael Dzurnak

Service Advisor

Torrington Toyota

1472 E Main St
Torrington, CT 06790

4.8
45 Reviews
4.8

45 Reviews

Write a Review

45 Reviews of Michael Dzurnak

October 19, 2026

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Employee Rating

I was satisfied with the oil change and tire rotation service. When a service department person approached me with results of the battery inspection, he quoted me a price of $432 to replace it. I don't b More

by lev3
Service Price Transparency
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Recommend Dealer
Yes
Oct 20, 2026

Torrington Toyota responded

Thank you for choosing Torrington Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 08, 2026

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They serviced my Tundra quickly. We talked about vibration when stopping which will need review. It could be the elect. motor assist, drive shaft, breaks or universal joint. It's bee More

by davidboratko
Service Price Transparency
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Recommend Dealer
Yes
Oct 12, 2026

Torrington Toyota responded

Thank you for your feedback. We're glad we could service your Tundra quickly. We appreciate you discussing the vibration concern with our team, and we understand how frustrating it can be when an issue persists over time. We'll be happy to continue working with you to further diagnose the cause and help find a solution. Thank you for trusting us with your vehicle.

October 08, 2026

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Friendly and knowledgeable employees. Comfortable waiting area. Informed of services performed and results of inspections to vehicles. Quoted wait time was correct. More

by kess.jim
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Recommend Dealer
Yes

Other Employees Tagged: Nick Urso

Oct 08, 2026

Torrington Toyota responded

Knowing our team kept you informed about the services performed and inspection results, and the quoted wait time was accurate, is rewarding. We’re glad our waiting area was comfortable and our staff was helpful throughout service on your Toyota RAV4 Hybrid.

October 06, 2026

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Always comfortable with the service I receive. Everyone seems knowledgeable and the high pressure to purchase more seems to be gone. Special shout out to T Hamzy, who remembers me every time I com More

by karenofash
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Recommend Dealer
Yes

Other Employees Tagged: T Hamzy

Oct 08, 2026

Torrington Toyota responded

Thank you for choosing Torrington Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 02, 2026

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Great people to deal with working with Tee is always a pleasure he makes trading too easy More

by TWAYNE1949
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Recommend Dealer
Yes

Other Employees Tagged: David Utecht, Jesus Roche

Oct 02, 2026

Torrington Toyota responded

Thanks for the five-star rating and kind words. We’re glad working with our team was a pleasure and that the service on your RAV4 was so easy.

September 29, 2026

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Found no problem and didn't charge either for the inspection of loaner car thank you More

by jacksprucinski
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Recommend Dealer
Yes
Sep 29, 2026

Torrington Toyota responded

Knowing our complimentary inspection of your loaner car met your expectations means a lot to our service team. We’re pleased that no issues were found and appreciate your kind words regarding the service on your Toyota RAV4 Prime.

September 25, 2026

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They are clear and accurate in what is being done, they are prompt in getting service done so you can get on your way More

by rustyjowens
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Recommend Dealer
Yes

Other Employees Tagged: Nick Urso

Sep 30, 2026

Torrington Toyota responded

Thanks for sharing about your experience with Torrington Toyota. We appreciate your business and hope to see you again soon!

September 21, 2026

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Friendly, knowledgeable, and efficient staff. Honest and reliable. Vehicle serviced as scheduled. Showroom and service waiting areas spotlessly clean and well lit! More

by kmichael.lim8
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Recommend Dealer
Yes
Sep 22, 2026

Torrington Toyota responded

Hearing that our showroom and waiting areas were spotlessly clean and well lit means a lot to our service team. We’re glad our service team provided honest, efficient care for your Toyota 4Runner right on schedule.

September 11, 2026

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Best Toyota service that we have experienced. Happy to recommend all departments and professional staff. More

by BC
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Recommend Dealer
Yes
Sep 11, 2026

Torrington Toyota responded

Knowing the service on your Scion xD exceeded your expectations is rewarding. Hearing you’d recommend every department and our professional staff means a lot to our team.

September 11, 2026

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Employee Rating

Torrington Toyota has always taken excellent care of my leasing needs and service. Tee and the service staff are knowledgeable, trustworthy, and friendly. It helps that Toyota manufactures an outstanding a More

by wzacchera
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Service Time
Service Communication
Recommend Dealer
Yes
Sep 11, 2026

Torrington Toyota responded

Your note about the consistent care we’ve provided for your RAV4 lease underscores our team’s dedication to dependable service. It’s rewarding to know you’ve never experienced a mechanical issue with your RAV4. Thank you for trusting our service department with your leasing and maintenance needs.

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